BHPhotovideo Now refuses VISA!

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Coolasblu - 20 Jul 2004 15:42 GMT

Why ? I don't believe their excuse that its due to banking regulations.

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Julian Barkway - 20 Jul 2004 17:56 GMT

"Coolasblu" <noway@noway.com> spake thusly to the assembled multitudes,
agog with barely concealed anticipation:

>Why ? I don't believe their excuse that its due to banking regulations.

I ordered something from there a week ago using Visa with no problems at
all.

Although, as a new international customer, I did have to email them a scan
of my CC before placing the order....

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Gordon Henderson - 20 Jul 2004 19:14 GMT

>"Coolasblu" <noway@noway.com> spake thusly to the assembled multitudes,
>agog with barely concealed anticipation:
[quoted text clipped - 6 lines]
>Although, as a new international customer, I did have to email them a scan
>of my CC before placing the order....

I found this out recently - to my cost. I placed the order, they took
money out of my card (UK, MBNA Mastercard) then refused to ship the
goods until they had recieved a scan of both sides of the card either by
FAX or email. MBNA stongly advised me to not do this, which I told B&H,
but they just stood their ground, so I had no option but to cancel
the order.

It took them 10 days to refund my card and I lost a few quid in currency
conversion charges in the process.

Gordon

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Alan - 20 Jul 2004 18:56 GMT

> Why ? I don't believe their excuse that its due to banking regulations.

Not according to their website:

Payment Methods
Credit Cards: We accept MasterCard, Visa, American Express, or Discover. We
do not accept Diner's Club, and cannot accept check or COD orders via the
web site at this time.

PayPal: We will only ship to a PayPal confirmed address and the shipping
address on our website must match the PayPal confirmed address. We will
accept PayPal for USA customers only, for International customers please
select another payment method.

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Coolasblu - 20 Jul 2004 18:43 GMT

Well, after faxing my CC details they then said that due to banking
restrictiosn they will not accept VISA from the UK!!!!!

They now have both sides of my CC! Should I cancel my CC and geta new one ?

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Dennis Bradley - 20 Jul 2004 18:55 GMT

> Well, after faxing my CC details they then said that due to banking
> restrictiosn they will not accept VISA from the UK!!!!!
>
> They now have both sides of my CC! Should I cancel my CC and geta new one ?

I think it may have been a bad idea to show them the reverse of your card.
They now have a sample of your signature and the security code. Perhaps
you should contact your card provider and ask their advice.

Dennis

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Alan - 21 Jul 2004 10:54 GMT

I've ordered from B&H on 3 occasions to the UK, no problems with VISA (2
cards) once I'd sent them the scan.

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