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Photo Forum / Photo Technique / Nature Photography / May 2004

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Photoshop CS issues

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Roger N. Clark (change username to rnclark) - 14 Mar 2004 23:45 GMT
Hi, I'm looking for some photoshop CS help.
I like many of the new features, but so far 3 things are a
problem for me.

1) I set the paper to best photo paper, but after I print,
   and go to the next image, the paper is back to plain paper.
   This never happened in any other version of photoshop.
   Any ideas on how to make CS work like older versions?

2) Edit -> Transform:
   where did numeric transform go (it went away in 6.0)?
   Sometimes I have a number of layers that need resizing
   or rotation a precise amount.  It seems like now the
   only way is to use the mouse, thus you can't do different
   layers precisely the same except by luck.

3) Histogram.  Older photoshop versions you got a bigger
   histogram window with some data.  Now just the
   little icon.  Can you get the "older" histogram
   info another way?

Thanks for any help,
Roger
Bill Hilton - 15 Mar 2004 02:12 GMT
>From: "Roger N. Clark

>1) I set the paper to best photo paper, but after I print,
>    and go to the next image, the paper is back to plain paper.
>    This never happened in any other version of photoshop.
>    Any ideas on how to make CS work like older versions?

On my two Epson printers (1280, 2200) it works like before, ie, keeps the same
paper type and other settings for as many sheets as you print in a session
unless you change something.  I think you have a Canon ... see if there's a new
printer driver, which may address this issue?  Or come over to the dark side
and buy an Epson 4000 so you can print 17x22" with long-lasting Ultrachrome
inks :)

>2) Edit -> Transform:
>    where did numeric transform go (it went away in 6.0)?
>    Sometimes I have a number of layers that need resizing
>    or rotation a precise amount.  It seems like now the
>    only way is to use the mouse, thus you can't do different
>    layers precisely the same except by luck.

Maybe not what you want, but you can arbitrarily rotate the entire canvas with
Image > Rotate Canvas > Arbitrary.  If you just want to do it on a layer you
can copy the layer to a new file and do the rotation there, then move it back
to the original file.  

Or if you have a selection (probably closer to what you're doing?) then do Edit
> Free Transform and in the context-sensitive menu bar there are boxes for
entering the angle you wish to rotate.

You know the trick with the Measure tool to get the precise angle for leveling
horizons, etc, right?

>3) Histogram.  Older photoshop versions you got a bigger
>    histogram window with some data.  Now just the
>    little icon.  Can you get the "older" histogram
>    info another way?

With the Histogram palette active click on the chevron-like icon on the
top-right of the palette window and choose Expanded View or All Channels View
instead of the default Compact View.

>Thanks for any help

Hope this helps ... now find us one more bear photographer :)

Bill
Roger N. Clark (change username to rnclark) - 15 Mar 2004 04:14 GMT
Bill,
Wow.  Thanks.  Very helpful as usual.

The numeric scale, rotate, etc are all there in the bar at the top of the
screen when you go into the transform mode.  It just shows how blind I
can be! It was there all the time.

The histogram tool is way cool in the expanded mode!

The printer is another story.  I can do 2,3, 5, 7... prints and
it is just fine.  But occasionally, even very rapid next print
a minute later and suddenly its changed to plain paper.  Other
times I can work for two hours and it stays with the same paper.

I use an HP 1220C which has pretty good longevity, and 13 x 19 inch
paper (which oddly enough HP doesn't seem to sell), so I use
Espon paper for the big stuff.  But the new Epson 4000 will be
my next lasrge printer.  I don't consider Epson the dark side;
to the contrary maybe its HP ;-)  The last 2 things I got from
HP never worked: their first DVD writer, and a little printer
for my wife.  HP wants money to get new drivers, so I'll look
elsewhere for products now.

Roger

>>From: "Roger N. Clark
>
[quoted text clipped - 45 lines]
>
> Bill
Bill Hilton - 15 Mar 2004 18:26 GMT
>From: "Roger N. Clark
>
>HP wants money to get new drivers, so I'll look
>elsewhere for products now.

Wow, that seems strange that they charge for driver updates ... all my Nikon,
Canon and Epson digital products offer free driver updates via the net.

Bill
Nicholas O. Lindan - 15 Mar 2004 19:16 GMT
"Bill Hilton" <bhilton665@aol.comedy> wrote
> >From: "Roger N. Clark
> >HP wants money to get new drivers, so I'll look
> >elsewhere for products now.

The customer always pays for new drivers, either implicitly or
explicitly:

o The money for product support was reserved from original
  product's revenue stream to support it in the future
  (Your retirement in the past);

o The money is hidden in the revenue from current sales
  (your retirement now);

o or it's "cash on the barrel" & "no free lunch", all the
  money has already been spent in bonuses/Enron deals/stock bubbles/
  mutual fund scandals/... the company jet (your retirement
  in the future).

See, support - it's the same everywhere.

> Wow, that seems strange that they charge for driver updates ... all my Nikon,
> Canon and Epson digital products offer free driver updates via the net.

h/p will charge for support for as long as they can get
away from it.  If Nikon, Canon, Minolta ... keep offering
free drivers h/p will reverse its policy.  Or possibly, Nikon,
Canon, Minolta... join h/p and also start to charge for drivers.

To be truthful, pay-as-you-go support, with no support
cost hidden in the product cost is the equitable
way to go:

o 10% of the customers use 90% of the support;

o By the time new drivers are needed 90% of the customers
  will have gone on to a different product (something about
  the driver not working being a big cause).

Driver development costs are the same whether just one
driver is distributed or 1,000,000 drivers are distributed.

Signature

Nicholas O. Lindan, Cleveland, Ohio nolindan@ix.netcom.com
Consulting Engineer:  Electronics; Informatics; Photonics.
psst.. want to buy an f-stop timer? nolindan.com/da/fstop/

Bill Hilton - 15 Mar 2004 20:41 GMT
>>> From: "Roger N. Clark

>>> HP wants money to get new drivers, so I'll look
>>> elsewhere for products now.

>From: "Nicholas O. Lindan" nolindan@ix.netcom.com
>
>The customer always pays for new drivers, either implicitly or
>explicitly:  <snip> See, support - it's the same everywhere.

If this were true then you'd expect to see higher initial prices for products
from companies who don't charge for new drivers (Epson, Canon, Nikon etc)
compared to companies who do charge, like HP.  I don't see this at all,
printers seem to be priced similarily even though Epson has higher rated photo
models and scanners seem to be priced similarly too.

So I see your point in theory but in practice where's the proof?  Current
products aren't priced higher by those companies offering free drivers and
updates.

>> "Bill Hilton" <bhilton665@aol.comedy> wrote
>>
>> Wow, that seems strange that they charge for driver updates ... all
>> my Nikon, Canon and Epson digital products offer free driver updates
>> via the net.

>From: "Nicholas O. Lindan" nolindan@ix.netcom.com
>
>h/p will charge for support for as long as they can get
>away from it.

True, but they won't get Roger's printer dollars anymore ... and I see a fair
number of tales of woe on the newsgroups about people with older HP scanners
etc who can't use them anymore because they have a new operating system and HP
won't support their hardware with updated drivers ...

>To be truthful, pay-as-you-go support, with no support
>cost hidden in the product cost is the equitable
>way to go:

As a former engineer I agree that would be nice, but as a current consumer I
prefer getting free updated drivers and ICM files and firmware updates myself
:)

I think HP sells a lot to businesses, often with a service contract attached,
so they are more used to this model than companies selling mostly to consumers.

> o By the time new drivers are needed 90% of the customers
>   will have gone on to a different product (something about
>   the driver not working being a big cause).

So you only piss off 10% of your customer base?  Nice job of maintaining
customer relations :)

>Driver development costs are the same whether just one
>driver is distributed or 1,000,000 drivers are distributed.

Many if not most driver updates require little more than recompiling C or C++
code, with maybe a few changes to the computer interface side ... the device
side code (the more difficult stuff to write) probably didn't change at all.
The guys who used to work for me could do it in a few hours (recompiling and
verification on a test suite) for drivers for our products running on X86
machines, for example.  And distribution over the net is relatively cheap.

Bill
Nicholas O. Lindan - 16 Mar 2004 05:22 GMT
Bill Hinton:
> Nicholas Lindan
> >The customer always pays for new drivers, either implicitly or
> >explicitly:  <snip> See, support - it's the same everywhere.

> So I see your point in theory but in practice where's the proof?

If the money doesn't come from the customers then where does
it come from?  Do the stock holders pay for product support?

You always _pay_ for what you get, you have to, no one else will.

Signature

Nicholas O. Lindan, Cleveland, Ohio nolindan@ix.netcom.com
Consulting Engineer:  Electronics; Informatics; Photonics.
psst.. want to buy an f-stop timer? nolindan.com/da/fstop/

Philippe Boite - 16 Mar 2004 21:34 GMT
> Bill Hinton:
> > Nicholas Lindan
[quoted text clipped - 7 lines]
>
> You always _pay_ for what you get, you have to, no one else will.

Not too difficult to pay a few programmers to update a driver for millions
of customers you want to keep.

Signature

Philippe Boite
http://philippe.boite.free.fr

Nick Zentena - 16 Mar 2004 22:01 GMT
>> Bill Hinton:
>> > Nicholas Lindan
[quoted text clipped - 10 lines]
> Not too difficult to pay a few programmers to update a driver for millions
> of customers you want to keep.

 So you're offering?
 
 Nick
Nicholas O. Lindan - 17 Mar 2004 01:23 GMT
> > You always _pay_ for what you get, you have to, no one else will.
>
> Not too difficult to pay a few programmers to update a driver for millions
> of customers you want to keep.

And where does that pay, whatever it's amount come, from?

And what's this "millions of customers"?  Try a few hundred.

Signature

Nicholas O. Lindan, Cleveland, Ohio nolindan@ix.netcom.com
Consulting Engineer:  Electronics; Informatics; Photonics.
psst.. want to buy an f-stop timer? nolindan.com/da/fstop/

Philippe Boite - 17 Mar 2004 20:28 GMT
> > > You always _pay_ for what you get, you have to, no one else will.
> >
> > Not too difficult to pay a few programmers to update a driver for millions
> > of customers you want to keep.
>
> And where does that pay, whatever it's amount come, from?

HP is not supposed to lose money, I think. So they can reinvest a few bucks.

> And what's this "millions of customers"?  Try a few hundred.

HP printers having only a few hundred customers ?

Signature

Philippe Boite
http://philippe.boite.free.fr

Nicholas O. Lindan - 17 Mar 2004 21:30 GMT
"Philippe Boite" <philippe.Idontlikespam.boite@free.fr>

> > And where does that pay, whatever it's amount come, from?
> HP is not supposed to lose money, I think. So they can reinvest a few bucks.

Oh, come on.  This is getting ludicrous.  If money goes out, it has to
have gone in.  A company gets money by selling products to the customer.

With a Marxist mind-set the view and rhetoric are different.  On
this side of the pond, though, we (most of us) are not Marxist.

The money comes from customers.  Point.  Accounts receivable equals
accounts payable.  No argument or dissension.

No point arguing any further.

Signature

Nicholas O. Lindan, Cleveland, Ohio nolindan@ix.netcom.com
Consulting Engineer:  Electronics; Informatics; Photonics.

Philippe Boite - 17 Mar 2004 21:54 GMT
> "Philippe Boite" <philippe.Idontlikespam.boite@free.fr>
>
[quoted text clipped - 6 lines]
> With a Marxist mind-set the view and rhetoric are different.  On
> this side of the pond, though, we (most of us) are not Marxist.

Oh, I see.
You think I am a marxist because I have a .fr domain.
That's a bit simple, isn't it ?

> The money comes from customers.  Point.  Accounts receivable equals
> accounts payable.  No argument or dissension.

Yes, money comes from customers, but the equation "accounts receivable
equals accounts payable" is a bit simplistic.
If you disgust customers with asking money for everything, you won't have
any customers anymore, and you will be out of business.
Printers manufacturers make money by selling inks and papers, not printers
or drivers updates.

Signature

Philippe Boite
http://philippe.boite.free.fr

Nicholas O. Lindan - 17 Mar 2004 22:41 GMT
"Philippe Boite" <philippe.Idontlikespam.boite@free.fr>

> You think I am a marxist because I have a .fr domain.
> That's a bit simple, isn't it ?

I am trying to find some polite reason for your point of view.

> > The money comes from customers.  Point.  Accounts receivable equals
> > accounts payable.  No argument or dissension.

> Yes, money comes from customers

Ah, finally.

> but the equation "accounts receivable
> equals accounts payable" is a bit simplistic.

That's funny, it's the fundamental principle of accounting:

http://en.wikipedia.org/wiki/Accounting

And is an Italian invention, no less, so you don't have to worry it
is tainted with American Capitalist Greed or English Perfidy (though
we are pretty good at adding a topping of both).

> If you disgust customers with asking money for everything, you won't have
> any customers anymore, and you will be out of business.

If the customer is dumb enough to think he is getting it for 'free' and
is happy, why dissuade him?  You are right: product support comes for free.
"Don't Worry - Be Happy!"

> Printers manufacturers make money by selling inks and papers, not printers
> or drivers updates.

Ever had a computer manufacturer for a client?  Ever worked in a business
where the money is made from the disposables?  I'll give you a few hints: they
don't lose money on _anything_ sold, and profit margin on the device and the
disposable are pretty much the same.

Don't be so quick...

Signature

Nicholas O. Lindan, Cleveland, Ohio nolindan@ix.netcom.com
Consulting Engineer:  Electronics; Informatics; Photonics.
psst.. want to buy an f-stop timer? nolindan.com/da/fstop/

Nick Zentena - 17 Mar 2004 22:52 GMT
>> but the equation "accounts receivable
>> equals accounts payable" is a bit simplistic.
>
> That's funny, it's the fundamental principle of accounting:
>
> http://en.wikipedia.org/wiki/Accounting

 I have to ask. How is A/R equals A/P a principle of accounting? Other then
by accident  how  often does it happen?

Nick
Nicholas O. Lindan - 18 Mar 2004 01:28 GMT
> Nicholas O. Lindan <nolindan@ix.netcom.com> wrote:
> > > Somebody in France wrote:
[quoted text clipped - 6 lines]
>
> I have to ask. How is A/R equals A/P a principle of accounting?

Naked ye come, Naked ye go.

What goes in must come out - what comes out has to have gone in.

By the definition of what a/r (input and pending input) and a/p
(output and pending output) are.

> Other then by accident how often does it happen?

It happens always.  Every time.  If it doesn't then someone
is stealing from the pot and not jiggering the books to cover
for it (or there is an error in the books).

Look at the balance sheet of any annual report:

$0.00 = assets - liabilities - shareholder equity

Shareholder equity is how much is owed to stockholders -
what they would get if the firm was liquidated.

Signature

Nicholas O. Lindan, Cleveland, Ohio nolindan@ix.netcom.com
Consulting Engineer:  Electronics; Informatics; Photonics.
psst.. want to buy an f-stop timer? nolindan.com/da/fstop/

Nick Zentena - 18 Mar 2004 02:45 GMT
> Naked ye come, Naked ye go.
>
[quoted text clipped - 15 lines]
> Shareholder equity is how much is owed to stockholders -
> what they would get if the firm was liquidated.

 I think you need to understand that A/P and A/R are not at all related to
each other. A/P is the amount of money owed in the near term. Usually trade
payables. A/R is the amount of money that you are owed. Also usually trade
receivable. A gas bar that does most of it's money in cash will have no A/R.
A business that pays for it's inputs in cash up front will have no A/P. A
company that takes out a long term loan to buy inventory will have most of
it's debt not in A/P but in longer term paper.

    Share holders equity is a bit of accounting fiction. It represents the
historical cost of things. It rarely equals the liquation value. Hopefully
the company is worth more  but liquations are not always done at book value.

   If  you're trying to say the money coming in must equal the money going
out. In the long term I hope the money coming in is greater then the money
going out.

     
     Nick
Nicholas O. Lindan - 18 Mar 2004 05:13 GMT
> > By the definition of what a/r (input and pending input) and a/p
> > (output and pending output) are.
[quoted text clipped - 11 lines]
> > Shareholder equity is how much is owed to stockholders -
> > what they would get if the firm was liquidated.


> I think you need to understand that A/P and A/R are not at all related to
> each other.

You are right: I am playing fast and loose with the terms: assets and
liabilities and equity always balance.  And I am mixing them
in with cash flow: a/p + $ out == a/r + $ in, with
dividends, retained earnings and all that thrown in, ignored and
misplaced for good measure.

Dug myself a pit.  Should have stuck with cash-based.

> Share holders equity is a bit of accounting fiction. It represents the
> historical cost of things. It rarely equals the liquation value. Hopefully
> the company is worth more.

Agreed - it's the _computed_ value of the firm.  What the firm is worth
is what it is sold for and that is what the buyer is willing to pay:
maybe more or maybe less than its true worth - in the 80's it was often
less.

> If you're trying to say the money coming in must equal the money going
> out. In the long term I hope the money coming in is greater then the money
> going out.

But yes: when the company is all over and done with and all that is left is
a plot of contaminated land the money that went in is equal to the money
that went out.

In a given period in a cash system in = out + the change in cash-on-hand
(equity).  Money is conserved (unless you are the mint).

What started this whole mess was arguing that the cost of product
support does not come from a money tree, it comes out of the revenue
stream from sales to customers: i.e. the (or some) customer always
pays.  He may not know how he is paying or what he is paying, but
he is paying.

I take it I have been caught stumbling over this pons asinorum by an
accountant?

Signature

Nicholas O. Lindan, Cleveland, Ohio nolindan@ix.netcom.com
Consulting Engineer:  Electronics; Informatics; Photonics.
psst.. want to buy an f-stop timer? nolindan.com/da/fstop/

Nicholas O. Lindan - 18 Mar 2004 05:17 GMT
Did it again:

> In any given period in a cash system in = out + the change in cash-on-hand
> (equity).  Money is conserved (unless you are the mint).

Did it again: for cash-on-hand substitute "assets"

Signature

Nicholas O. Lindan, Cleveland, Ohio nolindan@ix.netcom.com
Consulting Engineer:  Electronics; Informatics; Photonics.
psst.. want to buy an f-stop timer? nolindan.com/da/fstop/

Philippe Boite - 17 Mar 2004 23:20 GMT
> Ever had a computer manufacturer for a client?  Ever worked in a business
> where the money is made from the disposables?  I'll give you a few hints: they
> don't lose money on _anything_ sold, and profit margin on the device and the
> disposable are pretty much the same.
>
> Don't be so quick...

Here in marxist France, you can get a phone cell for one euro. Don't tell me
it's the real price.
Cellphone companies make their money from the monthly fees.
Got it ? It's more or less the same for printers.
Some printers cost less than the ink cartridge in it.

Signature

Philippe Boite
http://philippe.boite.free.fr

Rob Holland - 18 Mar 2004 00:48 GMT
>> Ever had a computer manufacturer for a client?  Ever worked in a business
>> where the money is made from the disposables?  I'll give you a few hints:
[quoted text clipped - 10 lines]
>Got it ? It's more or less the same for printers.
>Some printers cost less than the ink cartridge in it.

The cost of the cell phone is factored into the monthly rates charged.
If you paid $121 for the phone and $20/month base fee or $1 for the
phone and $30/month base fee, it still comes out the same over a year.
The cost of the "low-ball" printer is factored into the charge of the
consumables. Similar to grocers using a loss leader to get you in the
store. Don't know if this is applicable in France. Could be price
controls or government subsidies that effect the price.

Later,
Rob
JPS@no.komm - 16 May 2004 06:56 GMT
>True, but they won't get Roger's printer dollars anymore ... and I see a fair
>number of tales of woe on the newsgroups about people with older HP scanners
>etc who can't use them anymore because they have a new operating system and HP
>won't support their hardware with updated drivers ...

I bought an HP scanjet 4300C (I think it was) a few years ago, running
Windows 2000.  The driver interface never materialized on the screen
when launched; instead of launching the interface, the driver attempted
to read *every* file on my hard disks, in their entirety.

Back to the store it went, as the most recent drivers on the website
were the same ones on the CD.
Signature


<>>< ><<> ><<> <>>< ><<> <>>< <>>< ><<>
  John P Sheehy         <JPS@no.komm>

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