We are having a terrible time with Marine Park Photo/MP Superstore. They
are refusing to provide credit for returned merchandise, alleging that the
Postal Service opened the package, removed one of the two items enclosed,
resealed the package undetectably, and sent it along to them. This, of
course, is absurd. Their customer service personnel have been frankly rude,
particularly their "General Manager" David Waters.
Obviously, we have filed a dispute with the credit card company, which is
still pending. We have also sent a letter to the "checkrated merchant"
people at Pop Photo, but Marine Park has already been removed as an
advertiser.
Avoid Marine Park, unless you enjoy dealing with thieves, and send your
business instead to the fine people at B&H or Adorama.
Rick Womer
Dan Smith - 03 Sep 2003 06:07 GMT
Since they are alleging fraudulent behavior on the part of the US Post
Office employees get ahold of the Postal Inspectors. Let your government
nail these guys for you.
> We are having a terrible time with Marine Park Photo/MP Superstore. They
> are refusing to provide credit for returned merchandise, alleging that the
[quoted text clipped - 12 lines]
>
> Rick Womer