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Photo Forum / Digital Photography / ZLR Cameras / February 2006

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Buying by mail or online

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Judith Raskin - 05 Jan 2006 18:03 GMT
Does anyone have any current experience buying a camera by mail, or online?
I haven't done so since 1999 when I bought from Cambridge Camera, which was
a good experience.

A number of the camera sellers linked through some of the information sites,
such as Steve's and dpreview, list a number of sellers whose prices are
considerably better than the local store prices.  If we are talking about
$15-20 dollars, I would prefer to buy in a store, but sometimes prices are
better on line by $50 or more.

Your input is appreciated.  -- Judy
Daniel Silevitch - 05 Jan 2006 18:31 GMT
> Does anyone have any current experience buying a camera by mail, or online?
> I haven't done so since 1999 when I bought from Cambridge Camera, which was
[quoted text clipped - 5 lines]
> $15-20 dollars, I would prefer to buy in a store, but sometimes prices are
> better on line by $50 or more.

If you know exactly what you want, buying online is fine. However, and
this is important, only buy from reputable places. Some of the
rock-bottom sellers are little removed from scams. If in doubt, ask here
about particular companies.

-dms
David J Taylor - 05 Jan 2006 18:41 GMT
> Does anyone have any current experience buying a camera by mail, or
> online? I haven't done so since 1999 when I bought from Cambridge
[quoted text clipped - 7 lines]
>
> Your input is appreciated.  -- Judy

Have you asked the local stores to match the online prices?

David
Paul Allen - 05 Jan 2006 19:10 GMT
> Does anyone have any current experience buying a camera by mail, or online?
> I haven't done so since 1999 when I bought from Cambridge Camera, which was
[quoted text clipped - 7 lines]
>
> Your input is appreciated.  -- Judy

I bought my last camera from State Street Direct back in 2001.  They
called me on the phone and up-sold me on some accessories.  I didn't
know any better, so I bought it.  I still have the camera, but the
extra stuff they sold me was junk.  I'd think twice about using that
vendor again.

A good resource is:

    http://www.resellerratings.com/

In particular, check out the ratings for Beach Camera, BuyDig, and
B&H Photo and compare with some of the others.  Old hands here seem
to like those three.

On the other hand, supporting a local retailer is always a good idea.
If a local store can come close to an online price, I'd rather have
a few of my camera dollars stick in the local economy.

Paul Allen
Swingman - 06 Jan 2006 18:39 GMT
> Does anyone have any current experience buying a camera by mail, or
> online? I haven't done so since 1999 when I bought from Cambridge Camera,
[quoted text clipped - 7 lines]
>
> Your input is appreciated.  -- Judy

I chose to buy my FZ20 from a Circuit City store so I would have the option
to easily return it.  They have a "14 day satisfaction guaranteed" policy so
the camera doesn't have to be defective to justify a return/refund.  When
you buy from a store you don't have to wait after you've made your choice,
and you can check the box immediately after purchase to confirm that
everything is as it should be.

When you're shopping for the best price online check the "shipping and
handing" (and maybe insurance) costs, and keep in mind that you will be
paying extra shipping if you have to return the camera for any reason - that
can easy offset the initial savings.  I buy many things online, but I think
the negatives outweigh the positives for something as expensive and
sensitive as a camera.  Just my .02 and YMMV, of course <g>.
Grumpy AuContraire - 06 Jan 2006 20:31 GMT
> > Does anyone have any current experience buying a camera by mail, or
> > online? I haven't done so since 1999 when I bought from Cambridge Camera,
[quoted text clipped - 21 lines]
> the negatives outweigh the positives for something as expensive and
> sensitive as a camera.  Just my .02 and YMMV, of course <g>.

You bring up an excellent point.  Also, many retail stores will match an
"on line" price if it can be proven legit.  The convenience of return is
certainly a plus.  My own benchmark for price comparison is a quote
within $75 for a camera such as a FZ20.

OTOH, if buying used, generally ebay is the best bet in my experience.

JT
paul.busse@gmail.com - 09 Jan 2006 20:54 GMT
I have been pleased with both new and used purchases from KEH.com

Paul B.
Jay - 25 Feb 2006 05:02 GMT
And solve the problem of how to/where to sending camera for repair during
warranty period.
 
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