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Photo Forum / Digital Photography / DSLR Cameras / May 2008

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Is shutter failure imminent?

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Ray - 19 May 2008 23:13 GMT
This afternoon I was taking pictures with my Rebel XT.  On one shot,
the shutter didn't make the usual noise -- it was higher pitched and
shorter than normal.  At that point the display read "Err 99", which
according to the manual is a "none of the above" error.  It also says
this error may occur with a non-Canon lens, but the lens in this case
is a Canon 100-400mm L.

I cycled the power and tried again, with the same result.  The meter
showed the battery was low, so I replaced it with a fully charged one.  
On the first shot the result was the same, but after I cycled the power
again it worked fine for a couple dozen shots.

I've taken about 47,000 pics with this camera.  Does it sound like the
shutter is going bad, or is this just a temporary glitch, possibly due
to a low battery?  It's never had any problems before.

If the shutter does fail, how expensive is a repair likely to be?  I
don't mind having an excuse to buy a better camera, but I'd like to
keep the old one as a backup in any case.

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Ray
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Paul Furman - 19 May 2008 23:40 GMT
> This afternoon I was taking pictures with my Rebel XT.  On one shot,
> the shutter didn't make the usual noise -- it was higher pitched and
[quoted text clipped - 15 lines]
> don't mind having an excuse to buy a better camera, but I'd like to
> keep the old one as a backup in any case.

My Nikon D200 made similar sputtering & gagging sounds as it faded, and
yes that's a lot of frames. It cost me $200 plus shipping & took 3
weeks. Good excuse to upgrade & have it fixed for a backup.

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Paul Furman
www.edgehill.net
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Frank Arthur - 19 May 2008 23:50 GMT
>> This afternoon I was taking pictures with my Rebel XT.  On one
>> shot, the shutter didn't make the usual noise -- it was higher
[quoted text clipped - 19 lines]
> and yes that's a lot of frames. It cost me $200 plus shipping & took
> 3 weeks. Good excuse to upgrade & have it fixed for a backup.

A general thought about DSLR cameras and buying a used one.
If DSLR users are using 8GB cards and popping off 1,000 to 2,000
images on a weekend of shooting it wouldn't be too long before, at
least,
the shutter would be worn out and need replacing. Unlike film cameras
where
cameras were used more cautiously it might be years of use before even
1,000
images are actuated. Doesn't it mean that you need to be cautious
about buying
even a very late model DSLR that might be worn to a frazzle? I would.
Paul Furman - 20 May 2008 00:01 GMT
>>> This afternoon I was taking pictures with my Rebel XT.  On one
>>> shot, the shutter didn't make the usual noise -- it was higher
[quoted text clipped - 30 lines]
> about buying
> even a very late model DSLR that might be worn to a frazzle? I would.

Yes. On Nikons you can check the total shutter count in the exif data. I
used mine for a lot of time lapse movies and got to about 80,000 frames
(supposed to be rated for 100,000 but I dragged it around in the dust &
salt spray & banged it plenty too). Along with the repair, they replaced
several other parts like the battery door just to be safe and reset the
shutter count so it should be in good shape again.

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Paul Furman
www.edgehill.net
www.baynatives.com

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frederick - 20 May 2008 00:03 GMT
>>> This afternoon I was taking pictures with my Rebel XT.  On one
>>> shot, the shutter didn't make the usual noise -- it was higher
[quoted text clipped - 30 lines]
> about buying
> even a very late model DSLR that might be worn to a frazzle? I would.

Some dslrs have total shutter count embedded in exif data.
AFAIK Canon don't.
OTOH, if it's only $200 to replace the shutter, it's not the end of the
world if the shutter fails.
Dudley Hanks - 20 May 2008 00:06 GMT
>>> This afternoon I was taking pictures with my Rebel XT.  On one shot, the
>>> shutter didn't make the usual noise -- it was higher pitched and shorter
[quoted text clipped - 30 lines]
> buying
> even a very late model DSLR that might be worn to a frazzle? I would.

Also, what about point-and-shoot cameras?

When I first got my Fujifilm E510, I bet I shot off 2,000 shots in the first
week, and I didn't slow down for quite some time.  (I should check the
picture number to see what I'm up to on that camera.)

Then I got my Canon A720, and I went a bit nuts for the first week or so
with that camera as well.  But, I've been reading about these shutter
failures and thinking that from 40,000 to 90,000 clicks really isn't that
many in the big scheme of things, so I've started to be a bit more judicious
when choosing when to click.

While the point-and-shoots don't have the mirror to worry about, I assume
there is some sort of shutter curtain that still opens, and which probably
wears out.  does anyone know if this is a potential pitfall for these
cheaper cameras?

Thanks,
Dudley
Neil Harrington - 20 May 2008 01:06 GMT
> While the point-and-shoots don't have the mirror to worry about, I assume
> there is some sort of shutter curtain that still opens, and which probably
> wears out.

Well, some sort of shutter all right but not the sort of complex focal plane
shutter that DSLRs have, so from that standpoint I should think compact
camera shutters might be longer lasting.

Neil
ben brugman - 20 May 2008 22:13 GMT
>> While the point-and-shoots don't have the mirror to worry about, I assume
>> there is some sort of shutter curtain that still opens, and which
[quoted text clipped - 3 lines]
> plane shutter that DSLRs have, so from that standpoint I should think
> compact camera shutters might be longer lasting.

Most compacts have an electronic shutter, no mechanical shutter.

On compacts the diafragm, zoom and focusing is mechanical. Further more the
CCD is exposed to light far more time than with an DSLR. Dust is also a
factor. So on compacts there are other ways that it can not be used anymore.

- Failure of the battery and economic not viable to replace the battery.
- Failure of the mechanical lens system (zoom, focus, diafram).
- Dust bunnies on the sensor.
- Sensor which is not working properly anymore.
- Backup/litium/internal battery, so you have to set the date/time everytime
you start up (or often).
- Electronics in general. (Moist of plain water might give a problem).
- The buttons wear out.

All this is more likely to cause failure than the electronic shutter.

ben
Dudley Hanks - 21 May 2008 02:30 GMT
>>> While the point-and-shoots don't have the mirror to worry about, I
>>> assume there is some sort of shutter curtain that still opens, and which
[quoted text clipped - 23 lines]
>
> ben

You are probably right, Ben.  I've got an old Canon A70 that seems to have a
dead sensor.  I keep thinking I should take it in and see how much it would
cost to fix.  But, a 3meg sensor would only be of use for shooting in really
crappy environments where the risk of damage to camera could be high.

Take Care,
Dudley
David J Taylor - 21 May 2008 07:56 GMT
[]
> You are probably right, Ben.  I've got an old Canon A70 that seems to
> have a dead sensor.  I keep thinking I should take it in and see how
[quoted text clipped - 3 lines]
> Take Care,
> Dudley

There was a recall on cameras with a certain Sony sensor some time back -
free repair.  I don't know if the A70 was an affected model.  Yes - it
was.  Read (long URL follows):

 http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&keycode=21
12&fcategoryid=221&modelid=9449


Cheers,
David
Ray - 20 May 2008 22:44 GMT
> My Nikon D200 made similar sputtering & gagging sounds as it
> faded, and yes that's a lot of frames. It cost me $200 plus
> shipping & took 3 weeks. Good excuse to upgrade & have it fixed
> for a backup.

$200 is a lot less than I'd expected.  I had been assuming shutter
repair would cost $500 after 50,000 cycles, which works out to a penny
a shot.  But if it's only $200, that's 0.4 cents per shot.  And the
money I save can go toward an upgrade ;)

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Ray
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Mike - 20 May 2008 03:15 GMT
> This afternoon I was taking pictures with my Rebel XT.  On one shot,
> the shutter didn't make the usual noise -- it was higher pitched and
> shorter than normal.  At that point the display read "Err 99", which
> according to the manual is a "none of the above" error.  It also says
> this error may occur with a non-Canon lens, but the lens in this case
> is a Canon 100-400mm L.

 Is it possible it was caused by dirty contacts on the lens or body ?

> I cycled the power and tried again, with the same result.  The meter
> showed the battery was low, so I replaced it with a fully charged one.
[quoted text clipped - 8 lines]
> don't mind having an excuse to buy a better camera, but I'd like to
> keep the old one as a backup in any case.
Ray - 20 May 2008 22:44 GMT
>   Is it possible it was caused by dirty contacts on the lens or
>   body ?

Good thought.  I'll take a look at the contacts.

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Ray
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Ray - 21 May 2008 21:17 GMT
>>   Is it possible it was caused by dirty contacts on the lens or
>>   body ?
>
> Good thought.  I'll take a look at the contacts.

The contacts looked fine, but I cleaned them on general principle.  No
failures so far, but I haven't taken many shots yet, so it's too soon
to tell.

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Ray
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C J Campbell - 22 May 2008 16:30 GMT
> This afternoon I was taking pictures with my Rebel XT.  On one shot,
> the shutter didn't make the usual noise -- it was higher pitched and
> shorter than normal.  At that point the display read "Err 99", which
> according to the manual is a "none of the above" error.

Either your shutter is failing or you have dirt in the mechanism, which
will eventually cause it to fail. You would be better off getting the
camera serviced now rather than waiting for it to quit completely.

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Waddling Eagle
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