Anybody else having problem with Thumbnails from D300 in WinXP?

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Norm Dresner - 08 May 2008 22:31 GMT

Computer is a new Dell Precision 3400 with dual core Pentium and 2 GB RAM.
OS is manufacturer's load of XP with SP2 and all of the latest updates since
delivery last month.

Camera is a Nikon D300 shooting in 14-bit Raw plus JPG. Sometimes -- and
only in some folders -- Windows Explorer barfs when asked to display
thumbnails. If it fails in a folder, it will fail everytime in that folder
so there's obviously something about the pictures in that folder that kills
it. BUT ... when I view the same folders from another (but older) WinXP
over the network with thumbnails, there's no problem and the images of the
JPG in the folder are displayed properly.

What possible incompatibility could exist between a folder of digital
pictures, about half .NEF and the other half .JPG and one WinXP computer but
not another?

TIA
Norm

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me@mine.net - 08 May 2008 22:49 GMT

>Computer is a new Dell Precision 3400 with dual core Pentium and 2 GB RAM.
>OS is manufacturer's load of XP with SP2 and all of the latest updates since
[quoted text clipped - 11 lines]
>pictures, about half .NEF and the other half .JPG and one WinXP computer but
>not another?

You are aware there is a whole Nikon Support database to query before you
post a question here?

http://support.nikontech.com/cgi-bin/nikonusa.cfg/php/enduser/std_adp.php?p_faqi
d=12591&p_created=1101203031&p_sid=o4tdSe3j&p_accessibility=0&p_redirect=&p_lva=
&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTYzLDE2MyZwX3Byb2
RzPTAmcF9jYXRzPTAmcF9wdj0mcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3
BhZ2U9MSZwX3NlYXJjaF90ZXh0PXhw&p_li=&p_topview=1

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Norm Dresner - 09 May 2008 13:37 GMT

| >Computer is a new Dell Precision 3400 with dual core Pentium and 2 GB RAM.
| >OS is manufacturer's load of XP with SP2 and all of the latest updates since
[quoted text clipped - 14 lines]
| You are aware there is a whole Nikon Support database to query before you
| post a question here?

http://support.nikontech.com/cgi-bin/nikonusa.cfg/php/enduser/std_adp.php?p_faqi
d=12591&p_created=1101203031&p_sid=o4tdSe3j&p_accessibility=0&p_redirect=&p_lva=
&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTYzLDE2MyZwX3Byb2
RzPTAmcF9jYXRzPTAmcF9wdj0mcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3
BhZ2U9MSZwX3NlYXJjaF90ZXh0PXhw&p_li=&p_topview=1

Yes, I'm aware of it -- and of the patch that it installs. It was put on
the older system when I bought my D70 3 years ago and when I set up the new
one last month -- on the same network -- I thought I had copied all of the
installed patches from the older one. Apparently I hadn't.
Thanks
Norm

Reply to this Message

Norm Dresner - 09 May 2008 14:35 GMT

|| >Computer is a new Dell Precision 3400 with dual core Pentium and 2 GB
| RAM.
[quoted text clipped - 3 lines]
|| >
|| >Camera is a Nikon D300 shooting in 14-bit Raw plus JPG. Sometimes --

and

|| >only in some folders -- Windows Explorer barfs when asked to display
|| >thumbnails. If it fails in a folder, it will fail everytime in that
[quoted text clipped - 13 lines]
|| You are aware there is a whole Nikon Support database to query before you
|| post a question here?

| Yes, I'm aware of it -- and of the patch that it installs. It was put on
| the older system when I bought my D70 3 years ago and when I set up the new
| one last month -- on the same network -- I thought I had copied all of the
| installed patches from the older one. Apparently I hadn't.
| Thanks
| Norm

Based on a suggestion in response to a similar question I asked in a Windows
XP newsgroup, the solution was not the NEF viewer patch which worked on my
D70 images but predates the D300 and can't handle those.

The problem was the file association for the NEF files. On the computer
without a problem the association was to the Microsoft RAW viewer which was
smart enough to recognize that it couldn't handle D300 raw files and doesn't
try. On the computer with a problem, the association was with CaptureNX and
there may be an incompatibility there instead.

The problem is "fixed" by choosing a viewer for the NEF files that doesn't
try to create a thumbnail! I can view them with ViewNX or CaptureNX
whenever I want and since I always shoot RAW + JPG whenever I shoot RAW, I
can at least see what the image looks like.

Norm

Reply to this Message

me@mine.net - 09 May 2008 19:47 GMT

>Based on a suggestion in response to a similar question I asked in a Windows
>XP newsgroup, the solution was not the NEF viewer patch which worked on my
>D70 images but predates the D300 and can't handle those.

>The problem was the file association for the NEF files. On the computer
>without a problem the association was to the Microsoft RAW viewer which was
[quoted text clipped - 6 lines]
>whenever I want and since I always shoot RAW + JPG whenever I shoot RAW, I
>can at least see what the image looks like.

Or you might install the updated Nikon raw codec which supports the D300,
as long as you are not running a 64 bit version of Windoze.

http://www.nikonimglib.com/nefcodec/

Reply to this Message

Norm Dresner - 09 May 2008 21:24 GMT

| >Based on a suggestion from the Windows XP newsgroup, the solution was not

the NEF viewer patch which worked on my D70 images but predates the D300 and
can't handle those.

| >The problem was the file association for the NEF files. On the computer
| >without a problem the association was to the Microsoft RAW viewer which was
[quoted text clipped - 6 lines]
| >whenever I want and since I always shoot RAW + JPG whenever I shoot RAW, I
| >can at least see what the image looks like.

The final solution was that I apparently had a bad installation of
CaptureNX. I uninstalled and reinstalled it and it's working perfectly and
even supplying thumbnails for viewing NEF files in Windows Explorer.

NOW ... a question: I installed CaptureNX version 1.3.0 which is what I
also had running flawlessly on a Win2K system. I have the 1.3.3 upgrade but
haven't installed it yet because -- at least as of now -- I don't see any
reason to do that. BUT ... has anyone either had bad experiences with 1.3.3
or know what the upgrade was intended to solve?
TIA
Norm

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me@mine.net - 09 May 2008 21:35 GMT

>NOW ... a question: I installed CaptureNX version 1.3.0 which is what I
>also had running flawlessly on a Win2K system. I have the 1.3.3 upgrade but
>haven't installed it yet because -- at least as of now -- I don't see any
>reason to do that. BUT ... has anyone either had bad experiences with 1.3.3
>or know what the upgrade was intended to solve?

I thought you said you knew about the Nikon Tech Support Database?

http://support.nikontech.com/cgi-bin/nikonusa.cfg/php/enduser/std_adp.php?p_faqi
d=14536&p_created=1206477457&p_sid=gQYcSj3j&p_accessibility=0&p_redirect=&p_lva=
&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PTM6MiZwX3Jvd19jbnQ9NjMsNjMmcF9wcm
9kcz00MiwyOTgmcF9jYXRzPTAmcF9wdj0yLjI5OCZwX2N2PSZwX3NlYXJjaF90eXBlPWFuc3dlcnMuc2
VhcmNoX25sJnBfcGFnZT0x&p_li=&p_topview=1

Reply to this Message

Norm Dresner - 10 May 2008 15:14 GMT

| >NOW ... a question: I installed CaptureNX version 1.3.0 which is what I
| >also had running flawlessly on a Win2K system. I have the 1.3.3 upgrade but
[quoted text clipped - 3 lines]
|
| I thought you said you knew about the Nikon Tech Support Database?

http://support.nikontech.com/cgi-bin/nikonusa.cfg/php/enduser/std_adp.php?p_faqi
d=14536&p_created=1206477457&p_sid=gQYcSj3j&p_accessibility=0&p_redirect=&p_lva=
&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PTM6MiZwX3Jvd19jbnQ9NjMsNjMmcF9wcm
9kcz00MiwyOTgmcF9jYXRzPTAmcF9wdj0yLjI5OCZwX2N2PSZwX3NlYXJjaF90eXBlPWFuc3dlcnMuc2
VhcmNoX25sJnBfcGFnZT0x&p_li=&p_topview=1

If I don't have any of the (apparent) problems that are specifically listed,
is there any good reason to apply the upgrade?

Norm

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me@mine.net - 10 May 2008 22:12 GMT

>http://support.nikontech.com/cgi-bin/nikonusa.cfg/php/enduser/std_adp.php?p_faqi
d=14536&p_created=1206477457&p_sid=gQYcSj3j&p_accessibility=0&p_redirect=&p_lva=
&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PTM6MiZwX3Jvd19jbnQ9NjMsNjMmcF9wcm
9kcz00MiwyOTgmcF9jYXRzPTAmcF9wdj0yLjI5OCZwX2N2PSZwX3NlYXJjaF90eXBlPWFuc3dlcnMuc2
VhcmNoX25sJnBfcGFnZT0x&p_li=&p_topview=1
>
>If I don't have any of the (apparent) problems that are specifically listed,
>is there any good reason to apply the upgrade?

You answered your own question, no?

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C J Campbell - 09 May 2008 01:21 GMT

> Computer is a new Dell Precision 3400 with dual core Pentium and 2 GB RAM.
> OS is manufacturer's load of XP with SP2 and all of the latest updates since
[quoted text clipped - 5 lines]
> so there's obviously something about the pictures in that folder that kills
> it.

What do you mean, "barfs?" Refuses to display images? Crashes? Blue
screen of death?

Can you move the images to another folder and have them display
properly in that folder?

Signature

Waddling Eagle
World Famous Flight Instructor

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Paul Furman - 09 May 2008 01:32 GMT

> Computer is a new Dell Precision 3400 with dual core Pentium and 2 GB RAM.
> OS is manufacturer's load of XP with SP2 and all of the latest updates since
[quoted text clipped - 11 lines]
> pictures, about half .NEF and the other half .JPG and one WinXP computer but
> not another?

If you set folder options to display hidden & system files AND
EXTENSIONS! there is a thumbs.db file or something like that which you
can try deleting so it can rebuild... or move the files to another
folder & delete that folder.

Signature

Paul Furman
www.edgehill.net
www.baynatives.com

all google groups messages filtered due to spam

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