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Photo Forum / Digital Photography / DSLR Cameras / June 2007

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Nikon and Canon could learn a lot from Apple!

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Rita Ä Berkowitz - 26 Jun 2007 11:07 GMT
At least from a manufacturing and supple standpoint!  To prevent supply and
demand problems Apple has refused to release the iPhone till they had enough
in stock (3-million units) to meet high customer demand.  Now if Nikon and
Canon would take the effort to follow this business model they wouldn't have
so many disappointed customers.  If Apple can do it there's no reason why
Nikon and Canon can't.

Rita
frederick - 26 Jun 2007 11:23 GMT
> At least from a manufacturing and supple standpoint!  To prevent supply and
> demand problems Apple has refused to release the iPhone till they had
[quoted text clipped - 4 lines]
> so many disappointed customers.  If Apple can do it there's no reason why
> Nikon and Canon can't.

I can hardly wait.  They'd double the prices, charge an extra $100 per
item if you wanted it in black instead of white, and glue up the battery
cover so you had to take it to an authorised service agent when the
battery died.
Wayne J. Cosshall - 26 Jun 2007 11:46 GMT
LOLOL

Good points

Wayne J. Cosshall
Publisher, The Digital ImageMaker, http://www.dimagemaker.com/
Blog  http://www.digitalimagemakerworld.com/
Publisher, Experimental Digital Photography
http://www.experimentaldigitalphotography.com
Personal art site http://www.cosshall.com/

>> At least from a manufacturing and supple standpoint!  To prevent
>> supply and
[quoted text clipped - 11 lines]
> cover so you had to take it to an authorised service agent when the
> battery died.
Pete D - 26 Jun 2007 13:09 GMT
>> At least from a manufacturing and supple standpoint!  To prevent supply
>> and
[quoted text clipped - 11 lines]
> cover so you had to take it to an authorised service agent when the
> battery died.

And then it would be cheaper to buy a new one anyway.
C J Campbell - 26 Jun 2007 16:35 GMT
>> At least from a manufacturing and supple standpoint!  To prevent supply and
>> demand problems Apple has refused to release the iPhone till they had enough
[quoted text clipped - 7 lines]
> battery cover so you had to take it to an authorised service agent when
> the battery died.

You forgot also: seal up the memory slot so that you can only use
internal memory, and then supply only enough internal memory to hold
four photos.
Signature

Waddling Eagle
World Famous Flight Instructor

RichA - 26 Jun 2007 17:43 GMT
On Jun 26, 6:07 am, Rita ? Berkowitz <ritaberk2O04 @aol.com> wrote:
> At least from a manufacturing and supple standpoint!  To prevent supply and
> demand problems Apple has refused to release the iPhone till they had enough
[quoted text clipped - 4 lines]
>
> Rita

I particularly liked what Apple did when the first iPods came out.
When the rechargeable batteries failed, they forced you to buy a new
iPod.
Apple pretends they are some "rebel" in the evil corporate world, but
in reality, they are as rapacious as any other, worse than some
others.
nospam - 26 Jun 2007 18:14 GMT
> I particularly liked what Apple did when the first iPods came out.
> When the rechargeable batteries failed, they forced you to buy a new
> iPod.

completely false.
ASAAR - 26 Jun 2007 23:09 GMT
>> I particularly liked what Apple did when the first iPods came out.
>> When the rechargeable batteries failed, they forced you to buy a new
>> iPod.
>
> completely false.

 Nope, you're wrong, unless you're playing a devious word loophole
game, since Apple would fix the iPod if still in warranty, or since
anyone skilled enough to open the iPod and replace the soldered-in
battery could do the job themselves.  I remember when a website was
set up by some disgruntled iPod owners, and they posted a copy of a
letter from Apple to an owner, saying that the iPod wasn't intended
to have its battery replaced, and if it died (after a year, IIRC),
it was time to buy a new replacement iPod.  Due in part to the heavy
traffic to that website (I think it also has a video), Apple soon
changed their battery policy, adding an extended warranty option
that would cover the cost of replacing the battery and also allowing
out of warranty iPods to be sent back to Apple for battery
replacement, for a charge several times higher than after market
Li-Ion batteries cost.
▀Slack - 27 Jun 2007 06:21 GMT
>>> I particularly liked what Apple did when the first iPods came out.
>>> When the rechargeable batteries failed, they forced you to buy a new
[quoted text clipped - 16 lines]
> replacement, for a charge several times higher than after market
> Li-Ion batteries cost.

I like to rail on Apple drones as much as anyone, but piss them off enough  
and
all the misguided creativity turns into something beautiful:  
http://www.ipodsdirtysecret.com/
Signature

Slack

Joseph Chamberlain, D.D.S. - 27 Jun 2007 07:32 GMT
On 6/26/07 3:09 PM, in article mt2383l0i4rl50s85ib6s2m012jbcjuilv@4ax.com,

>>> I particularly liked what Apple did when the first iPods came out.
>>> When the rechargeable batteries failed, they forced you to buy a new
[quoted text clipped - 16 lines]
> replacement, for a charge several times higher than after market
> Li-Ion batteries cost.

Yes, completely false.

Not only is ASAAR's post above accurate I happened to be one of those
customers who had his iPod's battery replaced for free since it was still
under warranty.

Something else to complement what Rita posted about Apple's strategy. Apple
not only made sure it had enough iPhones to supply the high customer demand
for this new product it also had the courage to delay the release of
Leopard. Leopard was supposed to be released in the beginning of June during
the WWDC in San Francisco. Customers as well as developers were expecting
and looking forward to its release. In a public statement right before the
WWDC Apple made an stated that they chose to delay Leopard's release until
the the end of the year (October I believe) claiming that with the
introduction of the iPhone a lot of the company's resources (human resources
also) had been redirected to this product and the company didn't want to
rush the new OS and release it before it was completely ready.

How many companies do you know that would have the courage and integrity to
do this ? I am now here struggling with Adobe's new Creative Suite CS3 as I
just made the upgrade only to realize that I paid to be a beta tester for
Adobe as it clearly released the software before its development was
complete. Let's not even mention Vista.

Joseph Chamberlain
Oliver Costich - 27 Jun 2007 18:14 GMT
>On 6/26/07 3:09 PM, in article mt2383l0i4rl50s85ib6s2m012jbcjuilv@4ax.com,
>
[quoted text clipped - 24 lines]
>customers who had his iPod's battery replaced for free since it was still
>under warranty.

Under warranty they did it, but the failure rate after just over the
warranty period was enormous which eventually forced Aplle to chage
their policy.

>Something else to complement what Rita posted about Apple's strategy. Apple
>not only made sure it had enough iPhones to supply the high customer demand
[quoted text clipped - 7 lines]
>also) had been redirected to this product and the company didn't want to
>rush the new OS and release it before it was completely ready.

The iPhone has great features and Apple choose it to be used on the
absolutely horrible AT&T network, which has the worst customer service
of any major cell carrier. How consumer oriented!

The Leopard delay is simply that they couldn't deliver on time. When
MS does this, the Apple cult accuses them of incompetence, when it's
Apple it's "courage and integrity".

I gave up religion and cults a long time ago and that includes Apple
(and Linux). They have features that make them good choices for many
people but not most as evidenced by their market share.

>How many companies do you know that would have the courage and integrity to
>do this ? I am now here struggling with Adobe's new Creative Suite CS3 as I
>just made the upgrade only to realize that I paid to be a beta tester for
>Adobe as it clearly released the software before its development was
>complete. Let's not even mention Vista.

My CS3 works just fine on my system. Maybe it's an Apple (or operator)
problem:-)

>Joseph Chamberlain
jdear64 - 27 Jun 2007 22:44 GMT
On Jun 27, 10:14 am, Oliver Costich <ocost...@NOSPAMcomcast.net>
wrote:
> On Wed, 27 Jun 2007 06:32:55 GMT, "Joseph Chamberlain, D.D.S."
>
> <drjchamberl...@gmail.com> wrote:
> >On 6/26/07 3:09 PM, in article mt2383l0i4rl50s85ib6s2m012jbcju...@4ax.com,

<snip>

> The iPhone has great features and Apple choose it to be used
> on the absolutely horrible AT&T network, which has the worst
> customer service of any major cell carrier. How consumer
> oriented!

Rumor has it that AT&T was not Apples first choice. But none of the
other carriers would make the changes Apple wanted ( like visual
voicemail ). So they went with AT&T. I'm sure it was a tough choice.

Option A) Use a great carrier but limit your advance features and make
a phone like everyone else.

Option B) Use a carrier not known for great service but one that lets
you make all the changes you want.

Which way would you go if you had to make the call?
▀Slack - 28 Jun 2007 02:51 GMT
> On Jun 27, 10:14 am, Oliver Costich <ocost...@NOSPAMcomcast.net>
> wrote:
[quoted text clipped - 22 lines]
>
> Which way would you go if you had to make the call?

Smart, forward thinking companies never sacrifice CS for popularity.
Signature

Slack

jdear64 - 28 Jun 2007 21:26 GMT
On Jun 27, 6:51 pm,  Slack <dont_even_th...@bout.it> wrote:
> > On Jun 27, 10:14 am, Oliver Costich <ocost...@NOSPAMcomcast.net>
> > wrote:
[quoted text clipped - 26 lines]
> --
> Slack

Apple has the highest customer service rating of any company in its
industry.  I guess this would mean they are a "smart, forward thinking
company".

But this is all off topic.
▀Slack - 29 Jun 2007 03:58 GMT
> On Jun 27, 6:51 pm,  Slack <dont_even_th...@bout.it> wrote:
>> > On Jun 27, 10:14 am, Oliver Costich <ocost...@NOSPAMcomcast.net>
[quoted text clipped - 31 lines]
> industry.  I guess this would mean they are a "smart, forward thinking
> company".

Maybe that is true, but it says nothing.  The computer industry, as a  
whole, has
some of the worst CS known to mankind.

To be fair, I own a Dell and used to purchase Gateways for my work, so I  
know
a little about crappy CS.
Signature

Slack - amazed that Gateway is still in business

ASAAR - 28 Jun 2007 04:34 GMT
> Rumor has it that AT&T was not Apples first choice. But none of the
> other carriers would make the changes Apple wanted ( like visual
[quoted text clipped - 7 lines]
>
> Which way would you go if you had to make the call?

 I heard the iPhone discussed on the radio this evening and
assuming that what was said was correct, there's a $1,800
commitment.  $600 for the iPhone and $50/month for 24 months, and
the plan cancellation penalty is contrived to end up having you pay
the full $1,800 anyway.  If there's no option to cancel the deal
within some reasonable time period, such as 3 to 7 days (in order to
test local coverage), it might be wise to try out the cheapest AT&T
"Pay as you go" GoPhone plan.  They have Ericsson and Nokia refurbs
for $20 and $30.  You don't have to buy a Pay As You Go refill card,
since of the phone includes $10 worth of phone usage.  The $30 Nokia
has many more features, in case you want to test some of the
features that the Ericsson doesn't have, such as AOL Instant
Messaging, ICQ, GPRS data transfer and dual band coverage.

http://www.wireless.att.com/cell-phone-service/go-phones/?_requestid=84937

http://www.wireless.att.com/cell-phone-service/cell-phone-plans/pyg-cell-phone-p
lans.jsp?WT.svl=title&source=IC9301j13RWn3800&WT.mc_id=IC9301j13RWn3800&_request
id=90348

Wolfgang Weisselberg - 30 Jun 2007 16:51 GMT
>> traffic to that website (I think it also has a video), Apple soon
>> changed their battery policy, adding an extended warranty option
>> that would cover the cost of replacing the battery and also allowing
>> out of warranty iPods to be sent back to Apple for battery
>> replacement, for a charge several times higher than after market
>> Li-Ion batteries cost.

> Not only is ASAAR's post above accurate I happened to be one of those
> customers who had his iPod's battery replaced for free since it was still
> under warranty.

How nice.
I replaced my Tungsten E2 battery mysekf once it was slowly
dying (after a normal lifetime, I might add, not after a year).
Just open 4 screws, separate the front and back halves, plug out
the old battery and plug in the new one, snap back front and back,
do the screws, done.

No sending in, no waiting, low cost: what a decent (i.e. not
"sending from China") 3rd party battery seller asks (and yes,
1 year warranty on the battery), and the good enough tools he
offered for small money.  Not several times that.

Once the time comes for the battery in my iRiver 120H (running
the opensource rockbox system (http://www.rockbox.org)) it'll be
done the same way.

> Apple [...] also had the courage to delay the release of Leopard.
> [...] Customers as well as developers were expecting and looking
[quoted text clipped - 5 lines]
> didn't want to rush the new OS and release it before it was completely
> ready.

> How many companies do you know that would have the courage and integrity to
> do this ?

Microsoft has slipped almost every release date.  They have the
brazenness to do that even without announcement.  They then release
a pile-o-bugs and the world grovels and kisses Microsofts behind in
a disgusting display of gratitude for the fertilizer they have now.

-Wolfgang
Phil - 27 Jun 2007 04:40 GMT
> At least from a manufacturing and supple standpoint!  To prevent
> supply and demand problems Apple has refused to release the iPhone
[quoted text clipped - 4 lines]
>
> Rita

Not quite.  Rarity breeds demand.  Nikon and Canon have it all planned out.

Signature

Phil

Bill - 27 Jun 2007 14:15 GMT
> At least from a manufacturing and supple standpoint!  To prevent supply
> and
[quoted text clipped - 7 lines]
>
> Rita

So are you buying one ?
C J Campbell - 27 Jun 2007 14:37 GMT
>> At least from a manufacturing and supple standpoint!  To prevent supply
>> and
[quoted text clipped - 9 lines]
>>
> So are you buying one ?

Personally, I am not buying one. The memory is too small. I will wait
for at least the next version.
Signature

Waddling Eagle
World Famous Flight Instructor

Bill - 27 Jun 2007 18:22 GMT
>>> At least from a manufacturing and supple standpoint!  To prevent supply
>>> and
[quoted text clipped - 14 lines]
> Personally, I am not buying one. The memory is too small. I will wait for
> at least the next version.

That makes two of us so I guess they are now overstocked by 2 :-)
Bill
l v - 27 Jun 2007 19:15 GMT
>>>> At least from a manufacturing and supple standpoint!  To prevent supply
>>>> and
[quoted text clipped - 16 lines]
> That makes two of us so I guess they are now overstocked by 2 :-)
> Bill

Make that by 3.  I want a phone hooked to my hip, now another boob tube.

Signature

Len

Rita Ä Berkowitz - 28 Jun 2007 11:08 GMT
>> At least from a manufacturing and supple standpoint!  To prevent
>> supply and
[quoted text clipped - 7 lines]
>
> So are you buying one ?

Not only no, but HELL NO!  

Rita
Bill - 28 Jun 2007 13:37 GMT
>>> At least from a manufacturing and supple standpoint!  To prevent
>>> supply and
[quoted text clipped - 11 lines]
>
> Rita

Ah well looks like 4 over stock now :-)
Wolfgang Weisselberg - 30 Jun 2007 16:33 GMT
> At least from a manufacturing and supple standpoint!

Yes, Apple is very supple.  Unless you want to, say, upgrade
your iMac with non-overpriced standard components instead of
Apple-branded "pay the name 3 times over" parts.  Then Apple
becomes rather rigid.  They should learn from Canon and Nikon
that 3rd party gear isn't exactly the devil.

> To prevent supply and
> demand problems Apple has refused to release the iPhone till they had enough
> in stock (3-million units) to meet high customer demand.

   http://blogs.smugmug.com/don/2007/06/27/no-iphones-for-corporate-accounts/
See what demand they are meeting --- not!

-Wolfgang
 
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