Photo Forum / Digital Photography / DSLR Cameras / June 2007
Nikon and Canon could learn a lot from Apple!
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Rita Ä Berkowitz - 26 Jun 2007 11:07 GMT At least from a manufacturing and supple standpoint! To prevent supply and demand problems Apple has refused to release the iPhone till they had enough in stock (3-million units) to meet high customer demand. Now if Nikon and Canon would take the effort to follow this business model they wouldn't have so many disappointed customers. If Apple can do it there's no reason why Nikon and Canon can't.
Rita
frederick - 26 Jun 2007 11:23 GMT > At least from a manufacturing and supple standpoint! To prevent supply and > demand problems Apple has refused to release the iPhone till they had [quoted text clipped - 4 lines] > so many disappointed customers. If Apple can do it there's no reason why > Nikon and Canon can't. I can hardly wait. They'd double the prices, charge an extra $100 per item if you wanted it in black instead of white, and glue up the battery cover so you had to take it to an authorised service agent when the battery died.
Wayne J. Cosshall - 26 Jun 2007 11:46 GMT LOLOL
Good points
Wayne J. Cosshall Publisher, The Digital ImageMaker, http://www.dimagemaker.com/ Blog http://www.digitalimagemakerworld.com/ Publisher, Experimental Digital Photography http://www.experimentaldigitalphotography.com Personal art site http://www.cosshall.com/
>> At least from a manufacturing and supple standpoint! To prevent >> supply and [quoted text clipped - 11 lines] > cover so you had to take it to an authorised service agent when the > battery died. Pete D - 26 Jun 2007 13:09 GMT >> At least from a manufacturing and supple standpoint! To prevent supply >> and [quoted text clipped - 11 lines] > cover so you had to take it to an authorised service agent when the > battery died. And then it would be cheaper to buy a new one anyway.
C J Campbell - 26 Jun 2007 16:35 GMT >> At least from a manufacturing and supple standpoint! To prevent supply and >> demand problems Apple has refused to release the iPhone till they had enough [quoted text clipped - 7 lines] > battery cover so you had to take it to an authorised service agent when > the battery died. You forgot also: seal up the memory slot so that you can only use internal memory, and then supply only enough internal memory to hold four photos.
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RichA - 26 Jun 2007 17:43 GMT On Jun 26, 6:07 am, Rita ? Berkowitz <ritaberk2O04 @aol.com> wrote:
> At least from a manufacturing and supple standpoint! To prevent supply and > demand problems Apple has refused to release the iPhone till they had enough [quoted text clipped - 4 lines] > > Rita I particularly liked what Apple did when the first iPods came out. When the rechargeable batteries failed, they forced you to buy a new iPod. Apple pretends they are some "rebel" in the evil corporate world, but in reality, they are as rapacious as any other, worse than some others.
nospam - 26 Jun 2007 18:14 GMT > I particularly liked what Apple did when the first iPods came out. > When the rechargeable batteries failed, they forced you to buy a new > iPod. completely false.
ASAAR - 26 Jun 2007 23:09 GMT >> I particularly liked what Apple did when the first iPods came out. >> When the rechargeable batteries failed, they forced you to buy a new >> iPod. > > completely false. Nope, you're wrong, unless you're playing a devious word loophole game, since Apple would fix the iPod if still in warranty, or since anyone skilled enough to open the iPod and replace the soldered-in battery could do the job themselves. I remember when a website was set up by some disgruntled iPod owners, and they posted a copy of a letter from Apple to an owner, saying that the iPod wasn't intended to have its battery replaced, and if it died (after a year, IIRC), it was time to buy a new replacement iPod. Due in part to the heavy traffic to that website (I think it also has a video), Apple soon changed their battery policy, adding an extended warranty option that would cover the cost of replacing the battery and also allowing out of warranty iPods to be sent back to Apple for battery replacement, for a charge several times higher than after market Li-Ion batteries cost.
▀Slack - 27 Jun 2007 06:21 GMT >>> I particularly liked what Apple did when the first iPods came out. >>> When the rechargeable batteries failed, they forced you to buy a new [quoted text clipped - 16 lines] > replacement, for a charge several times higher than after market > Li-Ion batteries cost. I like to rail on Apple drones as much as anyone, but piss them off enough and all the misguided creativity turns into something beautiful: http://www.ipodsdirtysecret.com/
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Joseph Chamberlain, D.D.S. - 27 Jun 2007 07:32 GMT On 6/26/07 3:09 PM, in article mt2383l0i4rl50s85ib6s2m012jbcjuilv@4ax.com,
>>> I particularly liked what Apple did when the first iPods came out. >>> When the rechargeable batteries failed, they forced you to buy a new [quoted text clipped - 16 lines] > replacement, for a charge several times higher than after market > Li-Ion batteries cost. Yes, completely false.
Not only is ASAAR's post above accurate I happened to be one of those customers who had his iPod's battery replaced for free since it was still under warranty.
Something else to complement what Rita posted about Apple's strategy. Apple not only made sure it had enough iPhones to supply the high customer demand for this new product it also had the courage to delay the release of Leopard. Leopard was supposed to be released in the beginning of June during the WWDC in San Francisco. Customers as well as developers were expecting and looking forward to its release. In a public statement right before the WWDC Apple made an stated that they chose to delay Leopard's release until the the end of the year (October I believe) claiming that with the introduction of the iPhone a lot of the company's resources (human resources also) had been redirected to this product and the company didn't want to rush the new OS and release it before it was completely ready.
How many companies do you know that would have the courage and integrity to do this ? I am now here struggling with Adobe's new Creative Suite CS3 as I just made the upgrade only to realize that I paid to be a beta tester for Adobe as it clearly released the software before its development was complete. Let's not even mention Vista.
Joseph Chamberlain
Oliver Costich - 27 Jun 2007 18:14 GMT >On 6/26/07 3:09 PM, in article mt2383l0i4rl50s85ib6s2m012jbcjuilv@4ax.com, > [quoted text clipped - 24 lines] >customers who had his iPod's battery replaced for free since it was still >under warranty. Under warranty they did it, but the failure rate after just over the warranty period was enormous which eventually forced Aplle to chage their policy.
>Something else to complement what Rita posted about Apple's strategy. Apple >not only made sure it had enough iPhones to supply the high customer demand [quoted text clipped - 7 lines] >also) had been redirected to this product and the company didn't want to >rush the new OS and release it before it was completely ready. The iPhone has great features and Apple choose it to be used on the absolutely horrible AT&T network, which has the worst customer service of any major cell carrier. How consumer oriented!
The Leopard delay is simply that they couldn't deliver on time. When MS does this, the Apple cult accuses them of incompetence, when it's Apple it's "courage and integrity".
I gave up religion and cults a long time ago and that includes Apple (and Linux). They have features that make them good choices for many people but not most as evidenced by their market share.
>How many companies do you know that would have the courage and integrity to >do this ? I am now here struggling with Adobe's new Creative Suite CS3 as I >just made the upgrade only to realize that I paid to be a beta tester for >Adobe as it clearly released the software before its development was >complete. Let's not even mention Vista. My CS3 works just fine on my system. Maybe it's an Apple (or operator) problem:-)
>Joseph Chamberlain jdear64 - 27 Jun 2007 22:44 GMT On Jun 27, 10:14 am, Oliver Costich <ocost...@NOSPAMcomcast.net> wrote:
> On Wed, 27 Jun 2007 06:32:55 GMT, "Joseph Chamberlain, D.D.S." > > <drjchamberl...@gmail.com> wrote: > >On 6/26/07 3:09 PM, in article mt2383l0i4rl50s85ib6s2m012jbcju...@4ax.com, <snip>
> The iPhone has great features and Apple choose it to be used > on the absolutely horrible AT&T network, which has the worst > customer service of any major cell carrier. How consumer > oriented! Rumor has it that AT&T was not Apples first choice. But none of the other carriers would make the changes Apple wanted ( like visual voicemail ). So they went with AT&T. I'm sure it was a tough choice.
Option A) Use a great carrier but limit your advance features and make a phone like everyone else.
Option B) Use a carrier not known for great service but one that lets you make all the changes you want.
Which way would you go if you had to make the call?
▀Slack - 28 Jun 2007 02:51 GMT > On Jun 27, 10:14 am, Oliver Costich <ocost...@NOSPAMcomcast.net> > wrote: [quoted text clipped - 22 lines] > > Which way would you go if you had to make the call? Smart, forward thinking companies never sacrifice CS for popularity.
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jdear64 - 28 Jun 2007 21:26 GMT On Jun 27, 6:51 pm, Slack <dont_even_th...@bout.it> wrote:
> > On Jun 27, 10:14 am, Oliver Costich <ocost...@NOSPAMcomcast.net> > > wrote: [quoted text clipped - 26 lines] > -- > Slack Apple has the highest customer service rating of any company in its industry. I guess this would mean they are a "smart, forward thinking company".
But this is all off topic.
▀Slack - 29 Jun 2007 03:58 GMT > On Jun 27, 6:51 pm, Slack <dont_even_th...@bout.it> wrote: >> > On Jun 27, 10:14 am, Oliver Costich <ocost...@NOSPAMcomcast.net> [quoted text clipped - 31 lines] > industry. I guess this would mean they are a "smart, forward thinking > company". Maybe that is true, but it says nothing. The computer industry, as a whole, has some of the worst CS known to mankind.
To be fair, I own a Dell and used to purchase Gateways for my work, so I know a little about crappy CS.
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ASAAR - 28 Jun 2007 04:34 GMT > Rumor has it that AT&T was not Apples first choice. But none of the > other carriers would make the changes Apple wanted ( like visual [quoted text clipped - 7 lines] > > Which way would you go if you had to make the call? I heard the iPhone discussed on the radio this evening and assuming that what was said was correct, there's a $1,800 commitment. $600 for the iPhone and $50/month for 24 months, and the plan cancellation penalty is contrived to end up having you pay the full $1,800 anyway. If there's no option to cancel the deal within some reasonable time period, such as 3 to 7 days (in order to test local coverage), it might be wise to try out the cheapest AT&T "Pay as you go" GoPhone plan. They have Ericsson and Nokia refurbs for $20 and $30. You don't have to buy a Pay As You Go refill card, since of the phone includes $10 worth of phone usage. The $30 Nokia has many more features, in case you want to test some of the features that the Ericsson doesn't have, such as AOL Instant Messaging, ICQ, GPRS data transfer and dual band coverage.
http://www.wireless.att.com/cell-phone-service/go-phones/?_requestid=84937
http://www.wireless.att.com/cell-phone-service/cell-phone-plans/pyg-cell-phone-p lans.jsp?WT.svl=title&source=IC9301j13RWn3800&WT.mc_id=IC9301j13RWn3800&_request id=90348
Wolfgang Weisselberg - 30 Jun 2007 16:51 GMT >> traffic to that website (I think it also has a video), Apple soon >> changed their battery policy, adding an extended warranty option >> that would cover the cost of replacing the battery and also allowing >> out of warranty iPods to be sent back to Apple for battery >> replacement, for a charge several times higher than after market >> Li-Ion batteries cost.
> Not only is ASAAR's post above accurate I happened to be one of those > customers who had his iPod's battery replaced for free since it was still > under warranty. How nice. I replaced my Tungsten E2 battery mysekf once it was slowly dying (after a normal lifetime, I might add, not after a year). Just open 4 screws, separate the front and back halves, plug out the old battery and plug in the new one, snap back front and back, do the screws, done.
No sending in, no waiting, low cost: what a decent (i.e. not "sending from China") 3rd party battery seller asks (and yes, 1 year warranty on the battery), and the good enough tools he offered for small money. Not several times that.
Once the time comes for the battery in my iRiver 120H (running the opensource rockbox system (http://www.rockbox.org)) it'll be done the same way.
> Apple [...] also had the courage to delay the release of Leopard. > [...] Customers as well as developers were expecting and looking [quoted text clipped - 5 lines] > didn't want to rush the new OS and release it before it was completely > ready.
> How many companies do you know that would have the courage and integrity to > do this ? Microsoft has slipped almost every release date. They have the brazenness to do that even without announcement. They then release a pile-o-bugs and the world grovels and kisses Microsofts behind in a disgusting display of gratitude for the fertilizer they have now.
-Wolfgang
Phil - 27 Jun 2007 04:40 GMT > At least from a manufacturing and supple standpoint! To prevent > supply and demand problems Apple has refused to release the iPhone [quoted text clipped - 4 lines] > > Rita Not quite. Rarity breeds demand. Nikon and Canon have it all planned out.
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Bill - 27 Jun 2007 14:15 GMT > At least from a manufacturing and supple standpoint! To prevent supply > and [quoted text clipped - 7 lines] > > Rita So are you buying one ?
C J Campbell - 27 Jun 2007 14:37 GMT >> At least from a manufacturing and supple standpoint! To prevent supply >> and [quoted text clipped - 9 lines] >> > So are you buying one ? Personally, I am not buying one. The memory is too small. I will wait for at least the next version.
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Bill - 27 Jun 2007 18:22 GMT >>> At least from a manufacturing and supple standpoint! To prevent supply >>> and [quoted text clipped - 14 lines] > Personally, I am not buying one. The memory is too small. I will wait for > at least the next version. That makes two of us so I guess they are now overstocked by 2 :-) Bill
l v - 27 Jun 2007 19:15 GMT >>>> At least from a manufacturing and supple standpoint! To prevent supply >>>> and [quoted text clipped - 16 lines] > That makes two of us so I guess they are now overstocked by 2 :-) > Bill Make that by 3. I want a phone hooked to my hip, now another boob tube.
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Rita Ä Berkowitz - 28 Jun 2007 11:08 GMT >> At least from a manufacturing and supple standpoint! To prevent >> supply and [quoted text clipped - 7 lines] > > So are you buying one ? Not only no, but HELL NO!
Rita
Bill - 28 Jun 2007 13:37 GMT >>> At least from a manufacturing and supple standpoint! To prevent >>> supply and [quoted text clipped - 11 lines] > > Rita Ah well looks like 4 over stock now :-)
Wolfgang Weisselberg - 30 Jun 2007 16:33 GMT > At least from a manufacturing and supple standpoint! Yes, Apple is very supple. Unless you want to, say, upgrade your iMac with non-overpriced standard components instead of Apple-branded "pay the name 3 times over" parts. Then Apple becomes rather rigid. They should learn from Canon and Nikon that 3rd party gear isn't exactly the devil.
> To prevent supply and > demand problems Apple has refused to release the iPhone till they had enough > in stock (3-million units) to meet high customer demand. http://blogs.smugmug.com/don/2007/06/27/no-iphones-for-corporate-accounts/ See what demand they are meeting --- not!
-Wolfgang
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