>> AlthoughB&HPhoto for once can't get its act together
>
[quoted text clipped - 6 lines]
> Henry Posner
> B&H Photo-Video, Inc.
As you, of course, know...B&H isn't alone in this plight.
My 1D3 is on its way to me as I type this, but the place I bought it from
(paid for it nearly three months ago) had a waiting list of over
300...pre-paid(!). I was number 14.
-How many did they receive this morning??
...A grand total of 20.
-Good news for me and 19 others...but really bad news for the remaining 280.
We know it isn't your fault, Henry. ;)
-Mark² (A huge B&H fan...who would have bought it from you had you had a
waiting list...)
PS- You might want to consider that waiting list, since, as I was dealing
with this other company's list...I ended up also ordering another $6K worth
of gear from them in addition to the 1D3 (You were sold out of the Canon 500
f4 L and the 580EX II...Again...not your fault).

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Images (Plus Snaps & Grabs) by Mark² at:
www.pbase.com/markuson
Thomas T. Veldhouse - 01 Jun 2007 13:52 GMT
Mark? <mjmorgan(lowest even number here)@cox..net> wrote:
> -Mark? (A huge B&H fan...who would have bought it from you had you had a
> waiting list...)
Why should they create a list? They sell all relavent inventory in spite of
a list. I get on lists [like from Amazon] and end up annoyed. I just put my
email address in the notification at B&H and wait for the email to arrive.
Much less stressful and much to my preference.
> PS- You might want to consider that waiting list, since, as I was dealing
> with this other company's list...I ended up also ordering another $6K worth
> of gear from them in addition to the 1D3 (You were sold out of the Canon 500
> f4 L and the 580EX II...Again...not your fault).

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Thomas T. Veldhouse
"The hardest thing in the world to understand is the income tax."
-- Albert Einstein
Mark² - 01 Jun 2007 14:06 GMT
> Mark? <mjmorgan(lowest even number here)@cox..net> wrote:
>> -Mark? (A huge B&H fan...who would have bought it from you had you
[quoted text clipped - 3 lines]
> spite of a list. I get on lists [like from Amazon] and end up
> annoyed.
I'm sorry you only end up annoyed.
As for me...I ended up with a 1D3 in time for my long trip over-seas.
Lists aren't so bad.
re-read below for an example of why lists can be a benefit to sellers...
>I just put my email address in the notification at B&H and
> wait for the email to arrive. Much less stressful and much to my
> preference.
I often do that...but for such a high-demand item, they would have been gone
before you or I could even respond.
I did just find extra 1D3 batteries at B&H, and ordered them a few hours
ago...

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Thomas T. Veldhouse - 01 Jun 2007 14:28 GMT
"Mark?" <mjmorgan(lowest even number here)@cox..net> wrote:
> I often do that...but for such a high-demand item, they would have been gone
> before you or I could even respond.
Note likely as B&H seems to send the email alerts very early and I check email
very early as well. Also, if I am waiting for a specific email, I often have
alerts sent to my cell phone when it arrives.
> I did just find extra 1D3 batteries at B&H, and ordered them a few hours
> ago...
I am glad you found something you were looking for. For me ... I still like
the lack of a waiting list better and hope that B&H doesn't change that.

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Thomas T. Veldhouse
"The hardest thing in the world to understand is the income tax."
-- Albert Einstein
Rita Ä Berkowitz - 01 Jun 2007 22:38 GMT
> I am glad you found something you were looking for. For me ... I
> still like the lack of a waiting list better and hope that B&H
> doesn't change that.
A agree! Frequent web checking or calling can get you to the head of the
pack at B&H on high demand items. You can do well working the system.
Rita
Richard H. - 01 Jun 2007 15:04 GMT
>>Why should they create a list? They sell all relavent inventory in
>>spite of a list. I get on lists [like from Amazon] and end up
[quoted text clipped - 4 lines]
> Lists aren't so bad.
> re-read below for an example of why lists can be a benefit to sellers...
Curious... when B&H has been out of stock, a phone call is all it takes
to place a backorder (i.e., pre-order it). Are you saying they don't do
this for new product releases?
(I'll second the experience with Amazon; I've had pre-orders there ship
later than if I'd just ordered it real-time on the release date.)
Henry -
My problem with B&H is, any time (and it is rare) that I deal with a human
on the phone instead of the Web site - or even the one time I was in the
store - it was as if B&H was doing me a favor by being on the planet, except
upstairs in the used department where they were very nice. I don't want to
be talked down to when I approach the B&H throne. A little courtesy goes a
long way to opening the wallet.
That said, I just ordered the 1D Mk III battery that my local dealer did not
have from you, and last month I got a 16-35L from you but only because you
had it and the price - on those items - was right.
Dial the arrogance back a notch and you could have had $11,342 in Canon
equipment from me this year - all of which went to my local camera store
because you all think way too highly of yourselves. You never know when the
guy on the other end of the phone is some rich prick with a photography
habit... (and yes, I know you are so successful you could give a hoot
whether I buy from you or not - that's business)
Chris
>> AlthoughB&HPhoto for once can't get its act together
>
[quoted text clipped - 6 lines]
> Henry Posner
> B&H Photo-Video, Inc.
Rita Ä Berkowitz - 31 May 2007 22:11 GMT
> Dial the arrogance back a notch and you could have had $11,342 in
> Canon equipment from me this year - all of which went to my local
[quoted text clipped - 3 lines]
> successful you could give a hoot whether I buy from you or not -
> that's business)
What a comedian! I will tell you like I tell any other fool, I mean
arrogant customer, that walks through my door with an elitist attitude,
"Don't look back when the door slaps you in the a.s on your way out." Do
you honestly think Henry or any other respectable business really gives a
sh.t about a cocky customer?
Rita
John McWilliams - 31 May 2007 22:49 GMT
>> Dial the arrogance back a notch and you could have had $11,342 in
>> Canon equipment from me this year - all of which went to my local
[quoted text clipped - 9 lines]
> Do you honestly think Henry or any other respectable business really
> gives a sh.t about a cocky customer?
He already demurred on that one. You're a fine one to talk of cocky
attitudes, "Rita". It's almost amusing!
Nothing herein contained shall be construed to either denigrate BnH nor
endorse calling them arrogant. All such nonsense is reserved for our
resident puppy.

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lsmft
eawckyegcy@yahoo.com - 01 Jun 2007 14:14 GMT
> My problem with B&H is, any time (and it is rare) that I deal with a human
> on the phone instead of the Web site - or even the one time I was in the
> store - it was as if B&H was doing me a favor by being on the planet, except
> upstairs in the used department where they were very nice. I don't want to
> be talked down to when I approach the B&H throne. A little courtesy goes a
> long way to opening the wallet.
Listen, nitwit, you claimed B&H didn't have it's act together. Henry
corrected you, and now its a whining diatribe about how the people who
answer the phones at B&H aren't giving you a hug or something. Get
with the program: B&H exists to sell you stuff at good prices.
Approach them as a business, and you'll be treated quickly and well.
If you need your hands held, open your yellow pages and call a
therapist.
> That said, I just ordered the 1D Mk III battery that my local dealer did not
> have from you, and last month I got a 16-35L from you but only because you
> had it and the price - on those items - was right.
You see? Business is business. My interactions with the personnel at
B&H are brief, efficient. But then, I don't call them just wanting to
talk.
> Dial the arrogance back a notch and you could have had $11,342 in Canon
> equipment from me this year - all of which went to my local camera store
> because you all think way too highly of yourselves. You never know when the
> guy on the other end of the phone is some rich prick with a photography
> habit... (and yes, I know you are so successful you could give a hoot
> whether I buy from you or not - that's business)
Who the f.ck are you to tell B&H how to conduct themselves? Who is
the arrogant one here, anyways? Near as I have ever been able to
tell, B&H doesn't care a rats a.s who you are. They want to make the
sale and move on to the next sale. My suggestion is that you have a
good idea what you want before you order. Or better, just order
online and take your sweet time doing it.
David Dyer-Bennet - 28 Jun 2007 04:52 GMT
> My problem with B&H is, any time (and it is rare) that I deal
> with a human on the phone instead of the Web site - or even the
> one time I was in the store - it was as if B&H was doing me a
> favor by being on the planet, except upstairs in the used
> department where they were very nice. I don't want to be talked
> down to when I approach the B&H throne.
Is this maybe a New York to <somewhere else> culture clash issue? I'm
from Minnesota, but I've never found the people on the phone for B&H
anything but professional and polite.
I did once order an entire new camera system (for the appalling sum of
$2700 -- far and away the most I'd ever spent on camera equipment at
one time) in two minutes, but that was just efficiency. I knew what I
wanted, they understood what I said, we run the order through. (Two
Olympus OM-4Ts, various prime lenses including the 24mm shift, a
couple of Vivitar zooms; in 1987).

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David Dyer-Bennet, dd-b@dd-b.net; http://dd-b.net/dd-b
Pics: http://dd-b.net/dd-b/SnapshotAlbum, http://dd-
b.net/photography/gallery
Dragaera: http://dragaera.info
>> AlthoughB&HPhoto for once can't get its act together
>
[quoted text clipped - 6 lines]
> Henry Posner
> B&H Photo-Video, Inc.
Sounds like an industry problem. Nikon still doesn't say when or how many of
the 18-200 Nikkors they will be shipping ;-)
BTW ... thanks Henry, this lens I bought from you is wonderful!

Signature
Thomas T. Veldhouse
"The hardest thing in the world to understand is the income tax."
-- Albert Einstein
Matt Clara - 01 Jun 2007 21:47 GMT
>>> AlthoughB&HPhoto for once can't get its act together
>>
[quoted text clipped - 12 lines]
>
> BTW ... thanks Henry, this lens I bought from you is wonderful!
Yeah? What'd Henry have to do with the lens's wonderfulness?
--
www.mattclara.com
Rita Ä Berkowitz - 01 Jun 2007 22:38 GMT
>> BTW ... thanks Henry, this lens I bought from you is wonderful!
>
> Yeah? What'd Henry have to do with the lens's wonderfulness?
Selling it to him for a fair price! I would thank Henry for that privilege
as well.
Rita
John Sheehy - 03 Jun 2007 02:29 GMT
> Selling it to him for a fair price! I would thank Henry for that
> privilege as well.
Since we're all talking to Henry on a first name basis now,
"Henry, when the Canon 40D comes out, can I go downstairs with my laptop
and a compact flash card and test all the 40Ds to see which one has the
least noise, especially banding noise? I'll use a USB connection to leave
the file numbering alone".
Well, I tried.

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