Photo Forum / Digital Photography / DSLR Cameras / March 2005
Good deals on ebay?
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Robert Bobb - 18 Mar 2005 21:16 GMT Hey all,
It's been about 15 years since I gave up photography as a hobby. Now I want to get back into it. I've been eyeing up the Canon EOS 20D, and doing some research before purchasing that or something else.
There seems to be some great deals on ebay. Several outfits are selling packages for $1500 to $2000; includes body, two or three lenses, 1 or 2 GB flash drive, etc., etc.
A couple of auctions that I looked at closely said that it is new equipment and not gray market. Additionally, one was a authorized Canon dealer.
So, can you find good deals on ebay? Or is it too good to be true? The brick-and-mortor retailers that I visited (Best Buy, Sears, Sam's Club, Ritz, etc.) all sell the body alone, or the body with the Canon 18-55mm lens for around $1500.
Also - What exactly does "gray market" mean, besides voiding the OEM warranty?
Thanks, Mike
Ben Rosengart - 18 Mar 2005 21:32 GMT > A couple of auctions that I looked at closely said that it is new > equipment and not gray market. I wouldn't necessarily just take their word for it. But I don't know how they could prove it in advance, either.
> So, can you find good deals on ebay? Or is it too good to be true? The > brick-and-mortor retailers that I visited (Best Buy, Sears, Sam's Club, > Ritz, etc.) all sell the body alone, or the body with the Canon 18-55mm > lens for around $1500. I got mine at newegg.com; oddly, newegg's price has gone *up* since then, to the same as Adorama's.
> Also - What exactly does "gray market" mean, besides voiding the OEM > warranty? It means that the item was not imported by Canon's USA distributor. Sometimes these are referred to as "parallel imports".
 Signature Ben Rosengart (212) 741-4400 x215 Sometimes it only makes sense to focus our attention on those questions that are equal parts trivial and intriguing. --Josh Micah Marshall
nick c - 19 Mar 2005 00:34 GMT > Hey all, > [quoted text clipped - 20 lines] > Thanks, > Mike Consider this:
When buying through e-Bay, a seller may over state what is being auctioned and upon delivery you find that the item is not quite what you expected, you're at the mercy of the seller who will make the determination if you are to send it back for a refund or the item is now yours to keep.
You may elect to make a negative entry as a warning to others, in the sellers folder, which the seller will respond to, but people will ignore the negative entry, or warning, and deal with the seller anyway. I think the common assumption is, that guy has been had but it won't happen to me. If ego had a commercial value, we would all be rich.
If you've been had, e-Bay will not intercede. You will have the option, for a fee, to have a mediator try to get both parties to talk but if the seller refuses, nothing will come of the mediators actions but you still have to pay a fee to the mediator.
I have friends who have been had and through what I know of their experiences, I would advise you to deal with reputable establishments. From what I have been told, the seller has the advantage over the buyer, it's pay first before you get the item. To possibly reverse the advantage, the buyer will need the services of an attorney.
There are sellers who will allow a buyer to return an item if the buyer is not satisfied and they say so in their listing. Still, IMO, I would advise dealing with reputable establishments.
Robert Bobb - 19 Mar 2005 01:18 GMT Thanks for the advice Nick. One particular seller I was looking at is an authorized Canon dealer (verified through Canon's website), as well as a Better Business Bureau Online member (also verified). Additionally, this seller had a really good rating on ebay.
I'd be really interested in hearing from anyone that has purchased equipment through ebay and what their experiences (good and bad) have been.
There's a several hundred dollar difference between those packages on ebay and what I would pay if I'd buy it all piece-meal through a local retailer, which is nothing to sneeze at.
> There are sellers who will allow a buyer to return an item if the buyer > is not satisfied and they say so in their listing. Still, IMO, I would > advise dealing with reputable establishments. Ben Rosengart - 19 Mar 2005 01:18 GMT > Thanks for the advice Nick. One particular seller I was looking at is > an authorized Canon dealer (verified through Canon's website), as well [quoted text clipped - 3 lines] > I'd be really interested in hearing from anyone that has purchased > equipment through ebay and what their experiences (good and bad) have been. I've spent a fair bit of money on eBay on this and that -- though never photo equipment, so far.
I look for sellers who not only have good ratings, but who have sold similar items in the past. This is to avoid scammers who sell lots of little things, rack up some good ratings, and then pull a scam with a big-ticket item.
I've never been burned. So I think that if you do your homework and avoid "too good to be true" deals, you can do very well on eBay.
Good luck.
Regards,
 Signature Ben Rosengart (212) 741-4400 x215 Sometimes it only makes sense to focus our attention on those questions that are equal parts trivial and intriguing. --Josh Micah Marshall
Frank ess - 19 Mar 2005 03:39 GMT > Thanks for the advice Nick. One particular seller I was looking at is > an authorized Canon dealer (verified through Canon's website), as well [quoted text clipped - 11 lines] >> buyer is not satisfied and they say so in their listing. Still, IMO, >> I would advise dealing with reputable establishments. I have left feedback in more than 1,400 eBay transactions, decided against it in a dozen more. I think I lost money in fewer than ten. Losses were due almost exclusively to my failure to read before clicking. Total loss would be less than a hundred dollars, but the pain was from feeling the fool. Total expenditures over six years, close to thirty thousand dollars, two thousand of that on photo equipment in the past three months.
The useful techniques are common sense: buy with intellect, not emotion; keep your eyes open and your purse closed unless you are certain; don't hesitate to ask questions of the sellers; bid only when all the terms are satisfactory to you; recognize the likelihood of loss, but don't obsess over it; remember you are pretty much on your own (eBay and PayPal and your credit card company might render assistance, but don't count on it); always give the benefit of the doubt (late deliveries are probably oversights, not wilful - I sent an email "I hope I gave you the right address, my item hasn't arrived yet" or some such on the few occasions it was necessary )(like last week - he said PayPal failed to notify him of a payment I sent, but he has the responsibility to monitor that); if you have questions about anything eBay, the answers can be found in the knowledge of the denizens of alt.marketing.online.ebay.
Never, ever, pay for anything by Western Union, the scammers' greatest ally.
You will find feedback ratings are useful, and you may want to evaluate them with this in mind: 97% positive sounds pretty good, until you notice that means your chances of experiencing a transaction that makes you want to give a negative is three in a hundred. There is almost certainly another seller of the same item who has 100% positive feedback. Of course if you are like me and you set your sights on that stuffed naked mole rat, you're sure there is none other like it, you'll throw caution (and money) to the winds.
Back in the day people didn't know the value of many of the clean-the-closet items they put up for bid. Over time almost all values have become known to anyone who really wants to know them. The transition has reached the point where a majority of offers on eBay are just like the ones at your neighborhood store: the difference is probably in convenience, not price or uniqueness. It's a rare occurrence when a genuine bargain is available on eBay and nowhere else. As opposed to the way it used to be, when you could keep a sharp eye out and make a genuine "find" on the basis of your alertness and knowledge. That kind of thing is remotely possible, but usually more trouble than it is worth, these days.
Any road, it's a challenge, and can be fun and rewarding. Don't let it scare you, but don't let it roll over you, either.
 Signature Frank ess
-- Frank ess
Steve Gavette - 19 Mar 2005 06:49 GMT > Thanks for the advice Nick. One particular seller I was looking at is > an authorized Canon dealer (verified through Canon's website), as well [quoted text clipped - 11 lines] > > is not satisfied and they say so in their listing. Still, IMO, I would > > advise dealing with reputable establishments. Only new item I bought from Ebay was a cheesy zoom I bought for my brother from Cameta Camera. They do have a pretty good rep. The lens I got was not available anywhere else. I got what I ordered, and it was as described. Other than that, I would not buy new from EBay. I do buy used equipment there however.
If you actually research the prices for what you're getting, you almost always buy cheaper from a regular dealer. For instance, Cameta is selling a 20d kit (18-55) with a 1GB Lexar card a few other cheapy items for $1599 on EBay. Adorama sells the same kit for $1429. I doubt the flash card, a small case and card reader are worth $170. I know you can get the flash for under $100. At best, your not saving anything, and you have to screw with EBay. Not really worth it.
Tumbleweed - 19 Mar 2005 10:09 GMT > Thanks for the advice Nick. One particular seller I was looking at is an > authorized Canon dealer (verified through Canon's website), as well as a [quoted text clipped - 4 lines] > equipment through ebay and what their experiences (good and bad) have > been. All of my camera gear was bought on ebay, from a 300D with lens (new, in shrink-wrapped box, UK sourced and guaranteed by Canon.) on which I saved over ?100. I have five lenses, angle finder, RC 1, CF cards, spare batteries, LCD protectors all bought at significantly lower prices. I have also bought two cars, both excellent. I have sold Mamiya RB and Olympus OM cameras and lenses, getting better prices than I would have got in exchange deals.
In all but two cases purchases were delivered next day by Special Delivery. The other two were delivered inside a week from Japan. I buy other goods from China, Japan, USA, Holland and Canada. I also sell surplus gear.
I have had two problems in 270 deals. One was a mis-described flash gun. I got a full refund. One was a student who cashed my cheque but didn't send the goods. I used the dispute service, without paying an arbitration fee, and got my money back.
Most ebayers are great people. If I eventually have a problem and lose out ... so what? I am quids in and can stand an eventual loss. But I don't really expect it to happen.
(As an aside, why did I go from RB large format & OM to a plastic Canon? I'm getting older and the weight of the 300D compared with the 20D swung it.)
some guy - 19 Mar 2005 08:38 GMT What about just using an escrow service? What are the downsides besides the cost? Is it relatively foolproof?
nick c - 19 Mar 2005 10:31 GMT > What about just using an escrow service? What are the downsides besides > the cost? Is it relatively foolproof? I don't know anyone who has used the escrow service. I do know someone who bought a special type remote control unit that was posted as having the using instructions to show how to setup the control unit. When he received the remote control there were no using instructions. Without the using instruction, the control can't be used. Contact with the seller was useless.
some guy - 20 Mar 2005 03:31 GMT >> What about just using an escrow service? What are the downsides >> besides the cost? Is it relatively foolproof? [quoted text clipped - 5 lines] > Without the using instruction, the control can't be used. Contact > with the seller was useless. So if there's someone who has used an escrow service and can comment on its downsides (I guess one would be that it delays the whole transaction on the part of the seller getting his money), that would be great. Its upsides are obvious. Theoretically perfect transaction.
Walt Hanks - 20 Mar 2005 04:10 GMT > So if there's someone who has used an escrow service and can comment on > its downsides (I guess one would be that it delays the whole transaction > on the part of the seller getting his money), that would be great. Its > upsides are obvious. Theoretically perfect transaction. I used an escrow service when selling my timeshare. The downside was cost and time. The upside was peace of mind for both sides. I highly recommend it, but be aware that some sellers won't use the service, regardless of who pays.
If you decide to use an escrow service, agree with the other party on the terms first, because you have to be very specific when setting up the escrow. The terms can not be changed once both parties agree to them.
BTW, I've also purchased two cars on eBay (in addition to several cameras, etc.) without using inspectors or escrow services and had no problems at all. I find feedback and communication to be the best judge of a seller or buyer's integrity.
Walt
nick c - 21 Mar 2005 01:11 GMT >>So if there's someone who has used an escrow service and can comment on >>its downsides (I guess one would be that it delays the whole transaction [quoted text clipped - 16 lines] > > Walt Bought cameras? That reminds me of the camera I bought, about a year or so ago. I think back on the event now and think it a bit humorous.
I saw a Nikon FA being auctioned and saw that the seller was located in Texas. The post said the camera was in mint condition and would be shipped in the original box with all the papers. "Wow", I though. "Gotta get it" and I did. I high bid the auction.
I contacted the seller and soon sent what I owed the seller. Some weeks later, the camera arrived. It looked in mint condition and worked perfectly. I immediately saw that all the paperwork and the instruction manual was in French. I looked at the postage and it was mailed from France.
Sheldon - 19 Mar 2005 01:41 GMT > Hey all, > [quoted text clipped - 20 lines] > Thanks, > Mike I've never been burned on eBay, but I got my camera at Circuit City. It was on sale, and with the rebate from Nikon I got a damn good deal (haven't received the rebate yet).
What sometimes happens on eBay, and some sellers you see in the back of some computer and camera magazines, is that the seller will take the box the product comes in and sell each piece individually. You get exactly what was advertised, but without the extras the manufacturer included with the package. That will cost you extra.
They also put together packages that seem too good to be true, by combining off-brand lenses with the camera body, making it look as though you are getting a real bargain. Unfortunately, the quality of the lenses included don't come close to the real thing.
Gray market cameras and lenses are simply cameras that were not meant to be sold in the US. Often you get no warranty with the camera or lens, and you are on your own if something goes wrong. Now, this isn't always the case. B&H does sell gray market products, labels them clearly and offers a reduced warranty on the item. I would trust B&H to back up anything they sell, to the limit of the warranty offered.
I think you just have to read the fine print carefully when buying on eBay, and look hard at the sellers feedback. You just have to assume that most people are honest, but still be on your toes.
Jack Rosier - 19 Mar 2005 04:39 GMT Check out Amazon.com for deals also. Not an auction site as all deals are "buy now". Amazon will re-imburse you if you get robbed by a crook, with some limitations. 3 refunds per lifetime. Check the site for details. You still need to check feedback before buying and read the item description carefully. Watch for "representative pictures" and "stock photos" which are NOT of the actual item that you are buying. Be aware that pictured items are usually NOT included unless specifically stated in the description. Finally, watch for predatory shipping, handling and insurance charges. I have seen the same camera shipped for $16 from one source and $75 from another! Check for best prices and vendor ratings on www.resellerratings.com . There are a lot of very reputable vendors and a few real crooks brought under the spotlight there. Look at the total number of lifetime ratings when you are checking vendors. Some vendors will have a few "schills" try to pump up their ratings. Vendors with hundreds of favorable ratings over several years are probably worth a few dollars more, just for peace of mind. Good luck...
> Hey all, > [quoted text clipped - 20 lines] > Thanks, > Mike
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