Don't buy from USAphotonation.com. It is a bait and switch operation.
In my case they advertised a new Nikon 8080 on their website at an
unbeatable low price. So, I ordered it on their website, along with
some accessories. Soon after I got a phone call from their salesmen
saying he needed my security code. After I gave it to him, he lied and
mislead me into changing or adding to the accessories (I even hung up
on him and he called back immediately). Moreover, I am partially deaf
and had difficulty understanding some of what he said (this is why I
buy online).
When the goods arrived, they did not include a $299 flashcard I
ordered. Moreover, I soon found out that most of the accessories I had
bought, thanks to the salesmen, did not fit my camera, or were
otherwise undesirable.
So, I sent the company an email about the missing flashcard, and
received a response saying I should contact them by phone (the only
company on the internet that has responded in this way to an email).
Explaining that I was hard of hearing, and realizing the trouble I had
before with a salesmen, I sent them an additional email explaining
this and noting also that I wanted to return most of the accessories.
No response. Sent a warning. No response. Sent a final email, just to
be sure. No response.
In the meantime, in spite of my hearing difficulty, I finally tried to
call them, but the phone was either busy, or when I got through, I got
a message to leave a message, which I did. No return call.
I have ended up without a $300 flash card I ordered and about $600
worth of useless or undesirable accessories.
So, I have contested their credit card charge with my bank.
Alan Browne - 30 Nov 2004 16:24 GMT
> So, I have contested their credit card charge with my bank.
Thanks for the heads up on that vendor.
Had you asked where to buy online/by phone here or the other photo NG's, the
overwhelming reply would have been: "B&H or Adorama" as vendors who not only
deliver what they say they will deliver, but scramble to fix whatever (rare)
errors do occur.
In my experience, the best the bank will do is suspend the charge on your card
until you resolve the issue with the vendor. The responsibility to resolve it
is yours, not the bank (in the banks opinion, of course).
Cheers,
Alan

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