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Photo Forum / Digital Photography / DSLR Cameras / February 2006

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A letter to the CEO of Pentax Corporation

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RiceHigh - 19 Jan 2006 15:05 GMT
http://www.geocities.com/ricehigh/A_Letter_to_the_CEO_of_Pentax_Corpo...

The letter was sent out by registered mail on 3.1.06 but it is rather
disappointed that there has been no response of any kind from Pentax so
far. I also discovered that inside the viewfinder of my "repaired" *ist
DS there was a small portion of an underneath optical element had been
broken when I got it back after the "repair" by Pentax Japan. Indeed, I
had added this in the letter to the CEO too, right before I sent it out
by post.

I posted this case at the Dpreview Pentax SLR Forum and updated the
forum readers the latest progress. But very unfortunately the day
before I got banned suddenly without any reason given (not even to
mention if the reason is fair and reasonable or NOT), despite I have
sent two enquiry emails to Mr. Phil Askey for asking WHY. They just
ignore me totally. (Well, yes, I know that Phil Askey and his staff has
the sole rights to censor any speech at his *private* forum!)

Oh, too bad and I think I can see a very dark side of this world. So, I
just wish to ask what is "Consumer Rights" in this planet? Noted that
my Pentax *ist DS DSLR is indeed still under warranty but it has been
destroyed now and the first service request was made on 9.9.05 when I
just bought it less than two months and obvious AF problems were found.

BTW, I have also asked my local Pentax sole agent to replace another
*ist DS unit for me so as to "solve" the problem but so far I am still
waiting for their reply.

I am now planning to start a new DSLR system, however, I still need a
Pentax DSLR body to use my old Pentax lenses, e.g. the 85/1.4 for
portraits and the 100/2.8 Macro for macro works. So, not until I can
build up a complete enough new DSLR system, I think I still have to run
two systems in parallel.

Besides, Can anyone tell me also what else I can do now, especially for
the above unfair treatment by Pentax Japan and Phil Askey of Dpreview?
Any comment will be appreicated. (But I guess there is not much else to
do as the current situation faced by me is really bad, IMHO)
John Bean - 19 Jan 2006 16:05 GMT
>Besides, Can anyone tell me also what else I can do now, especially for
>the above unfair treatment by Pentax Japan and Phil Askey of Dpreview?
>Any comment will be appreicated. (But I guess there is not much else to
>do as the current situation faced by me is really bad, IMHO)

Unfair treatment? You're an annoying trouble-making fuckwit,
I'm not at all surprised you were banned. I'm sure Pentax
will be pleased to not have you as a customer.

Signature

John Bean

John McWilliams - 19 Jan 2006 22:46 GMT
>>Any comment will be appreicated.

O.K.

> Unfair treatment? You're an annoying trouble-making fuckwit,
> I'm not at all surprised you were banned. I'm sure Pentax
> will be pleased to not have you as a customer.

And this is the third NG I've read with this crap posted and reposted.

Signature

John McWilliams

RiceHigh - 20 Jan 2006 06:29 GMT
I wonder why you guys still (need to) jump on me even I have gone to a
different place. Why?

And to Mr. John Bean: Your extreme angry foul language used don't make
you look good anywhere. Also, are you a Pentax user, btw? Why got so
angry? Even if you're still using Pentax stuff. Could my bad experience
with Pentax DSLR system would cause your gear to have troubles or stop
working? What's your point of "annoying trouble making"?

Afterall, it simply boils down to a case that *I* have troubles with my
Pentax DSLR bodies and lenses, I know nothing about you and yours. Just
remember that my gear is not yours and that my using
requirements/applications are different from yours and vice versa.
frank_ehrlich@hotmail.com - 20 Jan 2006 08:08 GMT
RiceHigh skrev:
> I wonder why you guys still (need to) jump on me even I have gone to a
> different place. Why?

Michael Poon,
Your incoherent ramblings and rants elsewhere violated a basic rule.
Direct Quote:
"· Bashing - Deliberately and repeatedly bashing the same brand,
product or company will get you banned. If you have a complaint or
comment to make then make it once and make sure you have facts to
support it."
Note the worde ONCE: If you have a complaint or comment to make then
make it once...

The problem with you is that you are a narcissist with no regard for
others. You can read all about your disorder here:
http://www.halcyon.com/jmashmun/npd/dsm-iv.html

If you do not see yourself there, there's no hope for you.

Seek professional help; you need it badly.
RiceHigh - 20 Jan 2006 08:19 GMT
Sorry,  Frank, this is the Usenet Newsgroup where rules set by Phil
Askey at Dpreview won't apply. There is no point to quote the rules set
by Phil Askey here!

Even at Dpreview forum, you have no rights of any kind to moderate
others' speech just because you are only one of all the others who is
under the moderation and censorship too.

You can of course chase me to here and continues to bark and bite me
but I just can't see the point you Dpreview guys still "follow" me in
this way. I have been disappeared at the old place and I think the
jumping should come to an end.

My final advice is be civilised and human. You last post shows it
differently. (well, if you observe Phil Askey's "golden rule" of forum,
it is also mentioned that "no personal attack and be civilised" but I
think you (and other folks as well) do the opposite)

BR,
RiceHigh

http://www.geocities.com/ricehigh
frank_ehrlich@hotmail.com - 20 Jan 2006 08:43 GMT
RiceHigh skrev:
> Sorry,  Frank, this is the Usenet Newsgroup where rules set by Phil
> Askey at Dpreview won't apply. There is no point to quote the rules set
> by Phil Askey here!

 Good grief, Poon!

You yourself asked the question: "I got banned suddenly without any
reason given (not even to
mention if the reason is fair and reasonable or NOT), despite I have
sent two enquiry emails to Mr. Phil Askey for asking WHY. They just
ignore me totally."
"Can anyone tell me also what else I can do now, especially for the
above unfair treatment by Pentax Japan and Phil Askey of Dpreview?
Any comment will be appreicated. [sic]"

I replied, I answered your question.  You promised you would
appreciate "any comment".  What's the matter, you don't have the balls
to keep your own word?

You are one _v_e_r_y_ sick individual.
John Bean - 20 Jan 2006 11:11 GMT
>RiceHigh skrev:
>> Sorry,  Frank, this is the Usenet Newsgroup where rules set by Phil
[quoted text clipped - 17 lines]
>
> You are one _v_e_r_y_ sick individual.

The thing about a fuckwit is that it never, ever listens to
anything but itself.

"Don't try to teach a pig to sing - you're wasting your time
and it annoys the pig."

Actually he's getting too much attention already, which is
what he wants of course.

Signature

John Bean

George TR - 21 Jan 2006 21:50 GMT
<frank_ehrlich@hotmail.com> wrote in message
news:1137746603.590286.311810@g14g2000cwa.googlegroups.com...

> You are one _v_e_r_y_ sick individual.

And, you, Mr Twat, are not in DP Review now - no Unle Phil to come to your
aid (and don't think that your chum John, watch-me-dribble Bean will save
your a.s, either.

Best to get back to the cretins on DP Review - safer for you.
RiceHigh - 22 Jan 2006 15:28 GMT
George,

Phil Askey now is applying an iron hand at *his* "Pentax SLR forum".
Funny that day before a guy who signed up with a name "Too Hung Low"
and pretended myself using my name RH and argued with all those Pentax
Blind Brand Loyalists and pointed out how silly they were. But I bet he
just got banned within some minutes and all the related sub-threads
were deleted within a few hours.

But then, all those P-BBLs continues to bash me and anyone who reported
that he has found something wrong (which are not acceptable when
compared with other DSLRs made by brands like Canon and Nikon or even
older Pentax film SLRs). All these bash the (Pentax) "bashers" posts
and threads can ALL remain there.

Well, what an well filtered forum which full of m*r*ns. Good job, Phil
Askey! I must say.. (beside the word m*r*ns, I just can't imagine and
find any other better word(s) to describe! especially with my limited
English writing ability). If I was Phil Askey and needed to find a
better name for the forum, I would name it as "Pentax DSLR Praising
Forum" - The letter "D" and the word "Praising" must be added to truly
reflect the truth!

Mr. John Bean is also the most funny guy here and there. He just be
very afraid and alerted for anyone there to point out his foul language
post here and I wondered if he is yet a Pentax user now, anyway. In
contrast, at least I still am, and still have many gear at this moment.

Best Regards and Cheers (don't be angry yourself with all those
m*r*ns!),
RiceHigh

http://www.geocities.com/ricehigh
George TR - 22 Jan 2006 17:08 GMT
> George,
>
[quoted text clipped - 26 lines]
> Best Regards and Cheers (don't be angry yourself with all those
> m*r*ns!),<<<

Don't fret - I don't get angry with 'em, I just like to fish there.

You're right about the censorship though - which is a shame, because it
diminishes the forums, turning a valuable resource into a syrupy praise
meeting, where only happy thoughts can be expressed.

One can almost hear them breaking into choruses of 'Keep on the sunny side
of life'.

The thing, though, that really makes me vomit is the 'caste' system that
operates in there! - posters are divided into two distinct social groups,
the small band of Guru's (who seem to have far more money to waste on lenses
than sense) who hold court and generally act as if they own the place., and
the much larger gathering of acolytes whose job is to praise the Guru's and
generally be respectful at all times!

No wonder I can't get on with the twats - especially that sanctimonious
bastard from Gloucestershire who puts trite little messages about 'the
blessed joy of helping others' in his profile - but who then tells those who
disagree with him to 'f.ck Off'!

Without getting banned. Naturally.
George TR - 21 Jan 2006 21:51 GMT
"John Bean" <waterfoot@gmail.com> wrote in message

(drivel snipped0

FOAD
George TR - 21 Jan 2006 22:11 GMT
> Sorry,  Frank, this is the Usenet Newsgroup where rules set by Phil
> Askey at Dpreview won't apply. There is no point to quote the rules set
[quoted text clipped - 3 lines]
> others' speech just because you are only one of all the others who is
> under the moderation and censorship too.<<<

It's interesting to see that 'Frank' apparently made a conscious decision to
ingratiate himself with the Pentax forum bigwigs, which meant distancing
himself from you.

I have a theory that some people decide to appear subservient in order to
'fit in' - and then discover that they enjoy  licking arses so much that
they simply can't stop themselves.

For such people, DP Review is the equivalent of a Michelin restaurant! -
and, boy, do they pig out!
paul - 20 Jan 2006 07:09 GMT
Hi Mr.RiceHigh,
I really don't know why you've been banned - perhaps because I haven't
read all of your postings.
Your letter to Pentax couldn't be the reason.
As for the problem with your DS you should have asked your dealer -
where you bought the camera - because he is the one who has to stand
for Pentax. If this doesn't work you can call him to the court. This
isn't a problem that should be discussed in the forums - btw.....
OT: This has been in the google.no (norway): You're norwegian?
Me - I am from germany, living near Hamburg -where Pentax Germany is
situated- I don't have any probs with Pentax!

Having much mor probs with Tamron for example....
they don't service the manual adaptall-lenses like the professional SP
2.8/35-105 any more! Not THAT old lens! Only 10 years...
With Pentax we are talking about the M42lenses which are often more
than 30 years old.

As for your dpreview-banning:
Perhaps you simply choose another mail-account and member-name and come
back again?

;-) Paul

RiceHigh skrev:
> http://www.geocities.com/ricehigh/A_Letter_to_the_CEO_of_Pentax_Corpo...
>
[quoted text clipped - 34 lines]
> Any comment will be appreicated. (But I guess there is not much else to
> do as the current situation faced by me is really bad, IMHO)
George TR - 21 Jan 2006 22:02 GMT
"paul" <paulfox@web.de> wrote in message
> As for your dpreview-banning:
> Perhaps you simply choose another mail-account and member-name and come
> back again?<

Well, certainly that's the approach I tend to favour, myself.

Aksey's forums are very useful, no question about it - BUT, they tend to be
populated with the most incredibly anal retentive's imaginable! - humourless
and helpless bastards who couldn't survive in any other environment that
they protective nursery presided over by Uncle Phil.
paul - 20 Jan 2006 07:11 GMT
Hi Mr.RiceHigh,
I really don't know why you've been banned - perhaps because I haven't
read all of your postings.
Your letter to Pentax couldn't be the reason.
As for the problem with your DS you should have asked your dealer -
where you bought the camera - because he is the one who has to stand
for Pentax. If this doesn't work you can call him to the court. This
isn't a problem that should be discussed in the forums - btw.....

OT: This has been in the google.no (norway): You're norwegian?
Me - I am from germany, living near Hamburg -where Pentax Germany is
situated- I don't have any probs with Pentax!

Having much mor probs with Tamron for example....
they don't service the manual adaptall-lenses like the professional SP
2.8/35-105 any more! Not THAT old lens! Only 10 years...
With Pentax we are talking about the M42lenses which are often more
than 30 years old.

As for your dpreview-banning:
Perhaps you simply choose another mail-account and member-name and come
back again?

;-) Paul
paul - 20 Jan 2006 07:11 GMT
Hi Mr.RiceHigh,
I really don't know why you've been banned - perhaps because I haven't
read all of your postings.
Your letter to Pentax couldn't be the reason.
As for the problem with your DS you should have asked your dealer -
where you bought the camera - because he is the one who has to stand
for Pentax. If this doesn't work you can call him to the court. This
isn't a problem that should be discussed in the forums - btw.....

OT: This has been in the google.no (norway): You're norwegian?
Me - I am from germany, living near Hamburg -where Pentax Germany is
situated- I don't have any probs with Pentax!

Having much mor probs with Tamron for example....
they don't service the manual adaptall-lenses like the professional SP
2.8/35-105 any more! Not THAT old lens! Only 10 years...
With Pentax we are talking about the M42lenses which are often more
than 30 years old.

As for your dpreview-banning:
Perhaps you simply choose another mail-account and member-name and come
back again?

;-) Paul
RiceHigh - 20 Jan 2006 08:39 GMT
My postings are simple. I share photos and opinions in the forum but
the key reason why many Pentaxian hates me is that I report all my
cases mentioned in my letter to the CEO since 2003 each by each
everytime I discovered a new problem.

They *always* think that I repeat the same but the case is not true. As
seen in my letter, the  problems are with different camera bodies and
lenses and each body or lens could have a few different problems.

In addition, I have also carried out some (maybe extensive) tests on
the exposure accuracy of DSLR gear (mostly Pentax one plus some Canon
tests) and published my findings and test reports in my homepage. But
then some Pentaxians hate me to death after that just because I found
that Pentax DSLR is not so accurate and predictable and the Canon ones
are better. (So what, not a big deal afterall - but it seems that they
just think what I told would make the sky falling! Why? But that
actually how they reacted.)

Regarding the Google, I think it is just all about the region detected
by your local Google server, I posted the message at google.com.hk btw.

My local dealer has not any problem in the latest case as they have
already tried their best and offered great help by sending the
problematic gear back to Japan for repair but Pentax Japan just made
things worse.

For what you have suggested, some banned members of Dpreview did use
another name and email to re-register but I would find this rather
meaningless. If Phil Askey don't want me to appear or stay at *his*
Pentax DSLR Forum, I shall follow his intention. Moreover, I won't hide
myself for posting something in the future. If I called myself
RiceHigh, I shall continue to use this name to post.

Finally, I think I won't contribute to a place where the site owner has
done something bad and unfair to me. Indeed, very frankly speaking, I
did offer many helps to many of the Dpreview readers since 2003 for
many technical related questions or even about photo techniques. In
this sense, I am actually a voluntary who contribute to Phil Askey's
own *private* site, I shall surely stop my contribution under the
current scenario.

Best Regards,
RiceHigh

http://www.geocities.com/ricehigh
Satisfied *istDL Owner - 20 Jan 2006 15:06 GMT
You really are dense, aren't you?

> "I think I won't contribute to a place where the site owner has done something bad and unfair to me."

You broke the rules you agreed to when you joined the site, and you
copped the penalty you agreed to cop if you broke those rules when you
joined the site! It wasn't "bad or unfair" at all! It _is_ Phil's
forum, if you don't like it, you and your zero supporters can go and
start your own forum and whinge about Pentax as much as you like!

> "I am actually a voluntary who contribute to Phil Askey's own *private* site, I shall surely stop my contribution under the current scenario."

Excuse me?! That's the whole point! You were banned because people want
you to stop "contributing" as you call it. You seem to be the only
person to have so much trouble with the Pentax system, while everyone
else is out having fun taking excellent photos in spite of these
"flaws" you keep "discovering". The only photos I've seen from you are
out of focus test charts.

Don't think you're the Pentax forum hero -- you're not, and don't think
anyone respects you -- they don't. You are the one in the wrong, not
Phil, and you're too stupid and/or self-obsessed to realise it.
George TR - 21 Jan 2006 21:54 GMT
> You really are dense, aren't you?
>
[quoted text clipped - 20 lines]
> anyone respects you -- they don't. You are the one in the wrong, not
> Phil<<<

Tell me - is Phil's arse really as tasty as you make it sound?
G.T. - 20 Jan 2006 17:50 GMT
> My postings are simple. I share photos and opinions in the forum but
> the key reason why many Pentaxian hates me is that I report all my
> cases mentioned in my letter to the CEO since 2003 each by each
> everytime I discovered a new problem.

At first I had some sympathy for you but now all I have to say is "give
it up already".  Move on with your life.

You may not get banned here but you will end up in a lot of killfiles.

Greg

Signature

"All my time I spent in heaven
Revelries of dance and wine
Waking to the sound of laughter
Up I'd rise and kiss the sky" - The Mekons

RiceHigh - 06 Feb 2006 02:11 GMT
It has been over one month now but I have never got any response. It is
well expected but still it is disappointing and sad afterall.
Randall Ainsworth - 06 Feb 2006 03:39 GMT
> It has been over one month now but I have never got any response. It is
> well expected but still it is disappointing and sad afterall.

I'm pretty sure the CEO of Pentax has nothing better to do than answer
your moronic letter.
Rich - 08 Feb 2006 17:44 GMT
>> It has been over one month now but I have never got any response. It is
>> well expected but still it is disappointing and sad afterall.
>
>I'm pretty sure the CEO of Pentax has nothing better to do than answer
>your moronic letter.

Some lower functionary will read and respond to the letter.
Corporations understand that for someone to take time to
write and post a letter is something you probably shouldn't ignore,
it isn't like firing off an email.  
-Rich
RiceHigh - 09 Feb 2006 03:11 GMT
Oh yes, *normally* companies shouldn't ignore her customers and should
give reply to any customers' feedback, especially for my case, mine is
a formal one - a registered posted letter.

However, Pentax is not one of those "normal" companies and it is an
exceptional case afterall. Indeed, I told my previous story in my
homepage: http://www.geocities.com/ricehigh that I asked for some
simple technical support questions by emails four times and had never
got any response. My friend sent an email to the same email address and
asked, "I am interested in getting a new Pentax DSLR, but btw will
Pentax has any plan on Full Frame DSLR?", then he got a reply within
two days! (the answer is similar to something like "we have no plan for
FF DSLR in the near future but do consider our current *ist D bodies"!)

Funny that Pentax can reply to a "future" question but only that you
have the chance to buy a new product. But for existing customers who
have already bought, they ignored them once and once again. But then
those customers are just asking for questions on *current* products
they now own and those products are still on sales in the market! The
super shortsighting behaviour of this company is something making me
astonished, frankly speaking.

And indeed, I won't expect the CEO wrote a reply letter to me. I only
*imagined* if any staff from Pentax would give me a reply and help me
to rectify my DSLR body (which they destroyed, and with unacceptable
in-born error too) but of course this is very unlikely, by considering
it has been more than one month now, it is very unlikely to happen.

A tragedy all in all, for both Pentax and her customers.

RiceHigh
http://www.geocities.com/ricehigh
 
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