> Hi Alan,
>
> There is no frame exposed at all...
> it only flash the light when i pressed the button.
>
> it happens for every photograph whether i tried in inside or outside
It may be using the flash as an autofocus assist (if the flash is of a
seemingly long duration, then that is the case). On failing to focus,
it does not allow the shutter to release.
Put the camera in manual focus mode and focus manually and/or change the
custom setting that prevents the shutter from firing if there is no focus.

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> Hi Alan,
>
[quoted text clipped - 5 lines]
> Regards,
> Pan
Did you take the lens cap off?